Continuous Improvement Production Supervisor

Cindy G. Lingerfelt

*** ****** **. ******** ** **661 ***************@*****.*** 864-***-****

Reliable, highly ethical team player with capabilities to manage, schedule, and implement company policy and processes, production needs, staffing, and specific procedures as required with proven ability to build and promote positive relationships with team members, clients, and other professionals.

Skills: Microsoft Excel, Word, PowerPoint, ADP, Kronos, SAP and AOS Program AS400, Connect Care, Outlook Express. CPR Instructor – American Red Cross – Lean Alliance

WORK EXPERIENCE

Electrolux NA, Transferred to Fletcher NC Sept. 2022 – May 2024

Warehouse Supervisor

Supervise all departments for 2nd shift – Safety, Quality, Production and Cost

Monitor 5S and enforce safety policy and PPE requirements.

Forecast daily planning targets for departments. Staffing updates, target PPH, and complete daily orders

Daily shift meetings with management and other supervisors for daily plans and announcements

Audit facility for continuous improvement for production, quality, and 5S noting safety behaviors and area surroundings using the Gensuit system.

Monitor production rates and requirements

Trouble shoot material issues, stocking, picking, and shipping / receiving.

Investigate and document accidents, near misses, and first aid concerns.

Issue Corrective actions as required for attendance and performance.

Evaluate employee for yearly reviews.

Input daily updates for payroll using the Kronos system

Electrolux NA, Anderson SC Feb. 15th, 2021 – Sept. 2022

Agile Global Solutions – Contract at Electrolux Anderson, SC Aug. 12th, 2020 – Feb. 12th, 2021

Production Supervisor

Monitor and enforce safety policy and PPE requirements.

Daily planning for continuous improvement for production, quality, and 5S

Shift to shift pass downs with other supervisors

Train and assist other Supervisors on production line process and daily activities

Meet production demands and address any production line inconsistencies.

Trouble shoot equipment issues, quality defects and escalating OEE through company app and reports

Ensure training for team members are followed through the skilled matrix program

Monitor team boards for reporting Safety, Quality, Cost, Delivery, and People (KPI’s)

Supervise and manage staffing needs to balance line production as required targets

Coach and counsel for job standard work, quality, attendance, and performance issues

Update daily time keeping in Kronos for payroll accuracy.

Complete HR requirements for team members for bereavement, pay code adjustments, payroll corrections, conduct, face to face return to work conversations and round table meetings

Fukoku Manufacturer, Laurens SC (Rubber Molding) Oct. 28th 2019 – July 3rd 2020

Production Supervisor

Supervise and manage associates for quality of performance of targeted KPI’s

Monitor and plan daily orders for shipment, materials needed, production flow and staffing for daily and monthly requirements.

Audit the Standard Operation Procedure to comply with the I.A.T.F. standard,

Create and follow the department monthly business plan monitoring staffing, PPH, capacity, daily shipment requirements, and KPI’s

Prepare and deliver a weekly Management meeting to the President and plant Mgr. to report production and quality results.

Monitor Quality and defects to maintain monthly targets

Monitor the ADP time keeping system for payroll issues and missed punches.

Document and administer disciplinary actions for employee issues.

Continuous improvement for 5S

First Responder for safety issues

TTI, Anderson SC June 2019 - Oct. 25th 2019

Distribution Administrator

Invoicing for accounts payable with daily reporting.

Place orders for supplies and materials needed for distribution operations.

Generate daily spreadsheets for time hours reports by departments.

Monitor time and hours for needed corrections in Kronos- time keeping system

Close out time keeping system for payroll after verifying punches.

Create and monitor spreadsheets for finance using Microsoft Excel and word

Month end reporting for Invoice status.

Assist in setting up lunches for meetings and other events.

Assist in HR as needed with filing and other office duties.

Eurokera North America Aug. 2017 – December 2018 Layoff

Production Supervisor

Supervise associates and manage shifts to maintain production and quality of performance

Perform daily Safety observations to ensure proper PPE and overall safety for preventive action

Monthly evaluations and observations for SMAT teams (Safety Management Tool)

Perform CPA (Corrective, Preventive, Action) for safety findings and incidents

Trouble shoot for Quality and mechanical issues, researching process control and actual events

Report daily calculations for down-time for the end of shift reporting

Maintain Kronos for payroll tracking time and attendance.

Generate and issue performance reviews and disciplinary actions

Document Attendance Calendar for attendance, quality findings, reviews, disciplinary actions and performance concerns.

Generate and maintain documentation for plant PM’s for weekly, monthly, and annual maintenance.

Issue weekly 6S PM’s, tracking completions and follow up with non-conformances

Internal audit certification – ISO 9001

Lean Alliance member for continuous improvement

CPR Instructor certification – American Red Cross

First responder certified

Syncreon Co. January 2014 – Aug. 2017

Production Supervisor

Supervise associates and strategically fill production areas to provide daily requirements for meeting the demands of shipments and closing orders.

Monitor the company dashboard during shifts to confirm orders are closed out and move and assign work as needed to fulfill the high demands.

Meet daily with Managers to discuss production issues, problems, and schedules.

Lead the daily department matric reviews with management and client engineering gathering data for reporting.

Work with engineering on developments and packaging ideas for shipments

Trouble shoot for quality and performance issues

Daily calculations for down-time sheets for the end of shift reporting.

Perform LPA (Layered Process Audits) to ensure quality and processes are followed.

Maintain Man- Power tracking for employee times and attendance.

Manage employee issues involving attendance, quality findings and reviews for disciplinary actions and performance.

Human Technologies, Inc. Greenville, SC October 2007 – June 2013

Production Coordinator / Drive Automotive Supervisor Consultant October 2013 – January 2014

Managed and supervised 100 – 250 contract associates daily.

Primarily responsible for employee placements, ensuring production needs for efficient output.

Corresponding with the management team, provided staffing solutions for absenteeism, tracking attendance and updating reports accordingly for payroll and timekeeping records.

Managed employee-related issues including coordinating and administering counseling, disciplinary actions, performance issues, attendance and terminations; monitored activity of all associates, insuring safety policies and preventing workplace accidents.

Scheduled and conducted training classes.

Conducted on-site orientations for new hires.

Responded to and evaluated work-related injuries, providing first responders skills when needed.

Production Coordinator / Bosch Anderson

Managed contract associates from the off-shift 9 pm till 5 am for 2nd, 3rd, and weekend shifts.

Corresponded with team leaders and supervisors on employee issues.

Generated quality reviews for associate performance.

Recruiter, HTI Mauldin Office / Pierburg and Eurokera in Fountain Inn

Reviewed applications, checked backgrounds, verified references, complied with E-verify requirements, and conducted orientations and drug tests to hire associates.

Assisted with job fairs.

Production Coordinator / TTI Pickens

Managed and supervised 150 – 400 contract associates daily.

Primarily responsible for all employee-related issues as noted above.

Implemented and investigated issues for safety; first responder trained.

Generated timekeeping reports for payroll, conducted orientations.

Conducted forklift training.

Dispatcher / Expeditor / Plan

Primarily responsible for planning inventory for production schedules and monitoring status of materials using the SAP program. Worked with managers, engineering, purchasing, and quality control for product information and status on shipping, deliveries, and quality-related issues.

Generated production tickets for required materials for the warehouse and production lines using the SAP program for counts, stock locations, and discrepancies of part numbers.

Monitored RGAs (return goods authorizations) for correct departments and count verification insuring that the proper paperwork had been issued and that product was tagged for shipments.

Served as back-up for the production control clerk. Moved production materials for generated tickets using the SAP program and entered orders for shipping and receiving and related duties.

Participated and attended production and management meetings as required.

OWT Industries, Inc. Pickens, SC June 2003 – December 2005

Receiving Clerk / Production Control / Stockroom Lead Person

Responsible for 2nd shift shipping and receiving and deliveries; distributed checks.

Verified shipment inventory, product information, stock status, and location of materials in SAP.

Entered orders for receiving material and created reports.

Recorded data and generated tickets for production control and various transactions using SAP.

Oversee the warehouse department and requirements for work schedule during final phase of layoff.

Bon Secours St. Francis Health System December 2011 – January 2014

Unit Secretary / PCT / PRN (Weekends)

Provides administrative support for the 2nd Floor surgical nursing staff, handling issues relating to patients and other needs. Maintains confidentiality of patient information per HIPAA Guidelines.

Care Medical, P.A. Greenville, SC November 2001 - October 2011

Medical Assistant / PRN (Weekends)

Patient Care Evaluation: took vital statistics, noted symptoms, and prepared patients for exams.

Administered tests ordered by physicians, including EKG, breathing treatments, blood sugar, pregnancy test, cultures, and assisting with PAP smears.

Spun blood vial for lab tests, entered diagnosis and test codes into the computer for blood work orders.

Reviewed lab work with patients, scheduled appointments, made referrals, and called in prescriptions.

McAbee Architects Inc. Travelers Rest, SC March 2001 – May 2004

Secretary/ Office Assistant (Part Time)

Created invoices, performed accounts receivable, and made bank deposits and payroll deductions.

Created spreadsheets, reports, letters, and transmittals and prepared presentations for PowerPoint.

Answered phones, organized office and supply room, and performed filing and general office duties.

Performed job-related errands; such as delivering prints to clients and print shop.

JPS Composite Materials

Planning Clerk / Administrative Assistant

Prepared finish lots and work orders for weekly scheduled production.

Prepare weekly reports for the planning office using Excel.

Collected and verified finish lot information for return goods authorization.

Assisted in inventory control (ISO 2000 certified).

Took meeting minutes, performed filing, and other administrative duties.

EDUCATION

Certificates of Completion at Greenville Technical College, Greenville,SC September 2007.

College credits for an Associate Degree at Tri-County Technical College, 2012 - 2014

CERTIFICATIONS and CORSE COMPLETIONS

Certified CPR instructor – American Red Cross

Certified Nursing Assistant, SC Certification #6588E

Certified Medical Coder, SC, Certification #211118.

Microsoft Excel, Word, PowerPoint, Access.

American Heart Association (BLA for healthcare provider CPR and AED).

First Responders Certificate of Completion.

Train the Trainor - Forklift

WorkKeys Certificate – Silver Level.

– References Furnished Upon Request–

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