Strategic Planning Team Members

JOSEPH HORTENBURY

Frankfort, KY ***** 502-***-**** ***************@*****.***

Adept at transforming challenges into solutions, I significantly enhanced team productivity and customer satisfaction at Precision Metal Works Inc. through strategic planning and effective staff management. My leadership not only fostered a positive work environment, reducing turnover, but also streamlined operations, demonstrating my proficiency in both complex problem-solving and fostering teamwork. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Training and mentoring

Goal-Oriented

Staff Management

Employee Motivation

Complex Problem-Solving

Strategic Planning

Staff Development

Staff Discipline

Operations Management

Processes and procedures

Project Management

Policy Enforcement

Problem-Solving

Teamwork and Collaboration

Decision-Making

Team building

Supervisor, 09/2021 - 08/2024

Precision Metal Works Inc. – Frankfort, Ky

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks. Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

Supervisor of Factory Operations, 02/2012 - 10/2021 Martinrea Heavy Stamping – Shelbyville . KY

Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.

Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance. Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.

Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.

Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.

Implemented lean manufacturing principles for a more streamlined workflow, leading to improved operational efficiency.

Spearheaded successful efforts towards achieving ISO certification, demonstrating a commitment to upholding industry standards of quality management systems within the factory operations unit. Created an inclusive work environment by promoting diversity initiatives and fostering a culture of mutual respect among employees.

Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.

Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.

Kept abreast of current environmental requirements of state and federal environmental protection agencies and mobilized safe and responsible workplace.

Created and implemented strategies for improving operational efficiency and accuracy. VP of Operations, 05/2008 - 10/2011

Gra-Kat Environmental Services – Shelbyville . KY

Managed large-scale projects, ensuring timely completion within budget constraints. Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence. Instituted risk management protocols to proactively address potential issues before they escalated into major problems affecting business operations or customer satisfaction levels. Fostered a culture of continuous improvement within the organization by implementing best practices in operations management and providing ongoing training for staff members. Cultivated strong vendor relationships, enabling effective negotiation on pricing and terms for better cost control.

Oversaw inventory management, optimizing stock levels for maximum turnover without compromising availability or customer satisfaction.

Mentored team members on best practices in operations management, fostering a culture of continuous learning and growth within the organization.

Developed cross-functional teams to foster collaboration, resulting in increased productivity and performance.

Implemented data-driven strategies to identify areas of improvement and drive continuous process optimization.

Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Interacted well with customers to build connections and nurture relationships. Implemented business strategies, increasing revenue, and effectively targeting new markets. Negotiated price and service with customers and vendors to decrease expenses and increase profit. Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

High School Diploma: 06/1985

Shelby County High School - Shelbyville, KY

EDUCATION

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