Sapphire Long Leander, TX ***41
********.******@*****.***
EXPERIENCE SKILLS
● Merchandising
Victoria’s Secret PINK, Austin, Texas— Sales Associate knowledge
09/2021-02/2022 ● POS system operation
● Money handling
● Completed daily recovery tasks to keep areas clean and neat for ● Listening skills
maximum productivity. ● Excellent
● Collected payments and provided accurate change. communication skills
● Helped customers find specific products, answered questions and ● Outgoing personality
offered product advice. ● Market research and
● Trained new team members in cash register operation, stock analysis
procedures and customer services. ● Team player
● Arranged new merchandise with signage and appealing displays mentality
to encourage customer sales and move overstock items. ● Verbal/written
● Sold various products by explaining unique features and communication
educating customers on proper application or usage. ● Reading
● Built and maintained relationships with peers and upper comprehension skills
management to drive team success. ● Product Sales
● Maintained knowledge of current promotions, exchange ● Cash register
guidelines, payment policies and security practices. operation
● Answered product questions with up-to-date knowledge of sales ● Cash handling
and promotions. accuracy
● Answered incoming telephone calls to provide store, products ● Inventory control
and services information. procedures
● Used technology resources to assist customers in locating and
selecting items.
● Developed trusting relationships with customers by making
personal connections. LANGUAGES
● Increased purchase amounts by cross-selling with similar
products.
● Engaged customers in friendly, professional dialogue to English and some Spanish
determine needs.
Chick-fil-A, Leander, Texas — Team Member
07/2020-04/2021
● Sought out ways to go above and beyond requirements
● I worked hard to learn required tasks quickly to maximize
performance.
● Looked for ways to go above and beyond job requirements.
● Developed positive customer relationships through friendly greeting
and excellent service.
● Trained new team members using approved training materials and
information.
● Addressed customer needs, responding to specific requests.
● Processed and retrieved customer special orders.
● Collaborated with peers to meet strategic objectives and deliver on
productivity and profitability targets.
● Successfully communicated with all team members to navigate job
duties and complete
● daily tasks.
● Learned all required tasks quickly to maximize performance.
● Serving guests while exhibiting excellent hospitality.
EDUCATION
Cedar Park High School, Cedar Park— High school diploma
Graduated May 2019
Austin Community College, Austin — Business
Central Texas College, Killeen-General studies