Customer Service Assistant Manager

*** ******** **, **********, ****** STATES, ***** •

**************@*****.*** • 501-***-****

JANIS SCOTT

Cashier, sales

PROFESSIONAL SUMMARY

Results-oriented cashier and sales associate with 2 years of experience in enhancing customer satisfaction and operational efficiency. Skilled in product knowledge, sales techniques, and team collaboration, ensuring seamless store operations and positive customer experiences. Adept at payment processing and maintaining regulatory compliance, striving to foster a welcoming and efficient shopping environment.

EMPLOYMENT HISTORY

ASSISTANT MANAGER Mar 2024 - Aug 2024

Ziya, LLC Mayflower, AR

CASHIER Jan 2023 - Nov 2023

KSN Enterprises, LLC Greenbrier, AR

ASSISTANT MANAGER Mar 2022 - Nov 2022

BHT Investments Greenbrier, AR

EDUCATION

HIGH SCHOOL DIPLOMA May 1991 - May 1991

East End school district Bigelow, AR

SKILLS

POS Systems, Customer Relations, Payment Processing, Sales Techniques, Product Knowledge, Customer Service, Cash Handling, Attention to Detail, Team Collaboration, Communication Skills. REFERENCES

Angie Battles, Elite Core (*******.*****@*****.***, 501-***-****); Baleka Stubbs, ZiyaLLC 501-***-****); Charles Lassiter, Pastor 501-***-****).

Directed cashier operations, ensuring accurate transactions and customer satisfaction Trained new staff, boosting team efficiency and performance Managed financial operations and inventory, maintaining optimal stock levels and reducing discrepancies Provided crucial support during peak hours, effectively resolved customer concerns, and maintained a clean, welcoming store environment to enhance shopping experience.

Enhanced customer experience by expediting transactions. Ensured quality control in deli item preparation.

Maintained regulatory compliance in lottery sales. Addressed and resolved customer issues promptly.

Maintained cleanliness for a welcoming customer environment. Managed cashier operations, ensuring accuracy and efficiency in daily transactions. Oversaw lottery sales, enhancing customer engagement and satisfaction. Handled bank deposits, maintaining financial integrity and accountability. Scheduled employees, optimizing workforce productivity and coverage. Conducted inventory and placed orders, ensuring stock levels met customer demand. Led cashier operations, lottery sales, and customer service. Managed bank deposits and employee scheduling. Oversaw inventory control and ordering processes.

Coordinated team efforts in customer service, store maintenance, and inventory management. Facilitated smooth operations through effective scheduling and ordering.

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