Medical Billing Customer Service

Lee Ann Deadmon

*** ****** **, *** ** Sherwood, AR 72120 501-***-**** **********@*****.***

Professional Profile

Compassionate and energetic professional with a track record of providing excellent customer service desiring to contribute to day-to-day operations within a dynamic healthcare organization.

Proficiencies: MS Word

Skills: Written and verbal communication (letters, emails, presentations, face-to-face communications); Proofreading and editing; Adapting to a new environment; Dependable; Flexible Key Qualifications

Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-9-CM ICD-10-CM HCPCS

CPT) Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO and POS) Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling

Education

Ultimate Medical Academy Associate of Applied Science Degree – Medical Billing and Coding, 2022 Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program. Experience

Baptist Health Medical Systems - Springhill Location– North Little Rock, AR 06/1996-07/2014

Registered Diagnostic Radiographer

Serving a diverse high volume caseload from newborns to geriatric patients.

Educating radiology students and new hires to support and enhance their learning experience.

Worked one on one directly with the patients, doctors, reps, and other staff when working at the satellite clinic.

Received patients, explained the method of procedures, positions patients, selected and set the correct technical factors for imaging.

Worked and assisted in multiple areas including but not limited to urology, orthopedics,hospital ER, surgery, outpatients and inpatients.

Set up and adjusted accessory equipment and make the exposure necessary for the requested position.

Tomography, Radiography, Fluoroscopy, Operate Portable X-ray and C-arm, Venipuncture Certificate, Microsoft Office 365, Adobe files, and Management of Patient Data and Exam Files.

Worked as lead x-ray tech performing diagnostic x-rays in a fast paced environment

Applied the appropriate infection control and radiation safety measures for self, patient, staff and visitors.

Assisted ER physicians and performed fluoroscopy exams with the radiologist. Volunteer Experience

Contact this candidate