Customer Service Office Clerk
Resume:
Sharon Eskew-Diesbach
Burlington, NC *****
***********@*****.***
I am a friendly, responsible and honest individual who has the ambition to succeed in any environment. Spent majority of career in customer service (over 15 years) which includes answering phones, responding to customer inquiries, basic office skills, and handling food items. I work well in a team environment and have a desire to continuously learn new skills. Work Experience
Warehouse Office Clerk
Imperial Dade-Whitsett, NC
May 2022 to Present
I route trucks, print off the pick tickets labels. I send out the invoices, and seal the trucks. I also do filling paper work.
I also run the receiving window, for the truck loads. I help put the truck loads in the dock door. I also process lumper fees. Then I also when needed to, fill in to process ups, and ltl orders and type them up. Assembly Line Worker
Honda Power Equipment-Haw River, NC
December 2020 to February 2021
I work on the assembly line. I help make sure that the transmission are in good shape, and that there inst any problems with them. I do many jobs, help other people when I can, make sure that I have enough parts to complete the day out, and keep my work area clean. Freight Team Member
Home Depot-Burlington, NC
May 2020 to December 2020
I help unload the truck as the produces comes in and put them up in the correct aisle. I use a pallet jack to take pallets off the truck, and move them to there correct places in the store. Right now I am in charge of three different departments, of putting up the inventory as it comes in. When there inst a truck, I am out on the sales floor helping customers the best I can. Material Handler
Oreilly Distribution Center-Greensboro, NC
January 2018 to April 2020
Responsible for stocking products, and picking the correct products and sending them in the correct totes down the line to shipping. Achieve 99.5% accuracy, with in 3 months. Fill over 200 hundred pieces an hour, on a daily basis. Had no accidents in the work place. Delivery Driver
Domino's Pizza-Greensboro, NC
December 2013 to April 2014
Was responsible for delivering pizza to the correct address. Help fold the boxes, answer phones, and greet customers when they came in. Handle cash transaction, credit card payments, and put the orders in the computer system, along with answering the phone. Customer Service
Build A Bear-Greensboro, NC
August 2013 to December 2013
I greeted customers as they came in. Explain the process to the parents. Helped stuff the bears, and if they wanted to pick out an outfit, I helped with that. Also helped with kids naming the bears, and helped them check out at the registers. Customer Service
Auto Glass Call Center Services-Saint Peters, MO
November 2006 to July 2013
Responsible for answering phones, receiving orders, scheduling jobs, and dispatching work orders for five auto glass companies. Conducted basic accounting functions for five auto glass companies (posting payments, accounts receivable, accounts payable, invoice management). Responsible for all basic office functions
(filing, copying, faxing, phones). Scheduled over 300 jobs per month on average Cashier
Wal-mart-St. Louis, MO
September 2009 to April 2010
I was a cashier. I helped checked out people when they were in line. I made sure that they found everything that they needed to. My drawer, was always correct on every transactions. Helped processes wic, food stamps, checks. Keep the register neat and clean. Education
Certificate in Accounting
Hickey College
Skills
• Proficient in Microsoft Office
Customer-service and team-oriented
Proficient in Quick books & ADT Multi-taser in
fast-paced environments
Experience in billing, accounts receivable, Manages multi-line telephone systems
accounts payable
Excellent commutations skills
Manages fulfillment orders via Vocollet
• Freight Experience
• Food Handling
• Materials Handling
• Payroll
• Office Management
• Pallet Jack
• Accounting
• Journal Entries
• General Ledger Accounting
• Order Picking
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