Customer Service Food

Kristian Ramirez

San Antonio, TX *****

210-***-**** - ***********@*****.***

Professional Summary

Highly motivated and energetic professional server with over 18 years of experience and extensive knowledge as a food handler in busy, fast-paced environments within the food service industry. Seeking a position to leverage expertise in providing exceptional customer service and contributing to team success. Proven track record of delivering high-quality service, maintaining a positive attitude, and ensuring customer satisfaction. Committed to upholding food safety standards and consistently exceeding expectations in a dynamic and challenging work environment.

Skills

Exceptional Customer Service

Professional Appearance

Strong multitasking

Cash Handling

Team Player

Liquor, beer, and wine knowledge

Strong Communication Skills

Quality Control

Table setting knowledge

Problem-Solving

Work History

11/2022 to 07/2024

Server

Silo Restaurant/La Fogata – San Antonio, TX

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Maintained clean and organized dining areas, achieving a 95% customer satisfaction rating for restaurant hygiene standards.

Built rapport with guests to enhance their dining experience and encourage return visits.

11/2019 to 11/2022

Professional Server

Paesanos – San Antonio, TX

Served food and beverages with a focus on maintaining high-quality service and proper presentation.

Assisted over 40 patrons in selecting menu items by offering suggestions, explaining specials, and answering food preparation questions.

Resolved customer complaints quickly and efficiently, while keeping the kitchen staff informed of meal progression and menu availability.

01/2016 to 11/2019

Professional Server

Joes Crab Shack – San Antonio, TX

Assisted patrons select food and beverages by presenting menu; offering cocktails; suggested courses; explained the chef's specialties; identified appropriate wines; answered food preparation questions.

Stayed updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items etc.

Served over 50 orders daily by promptly picking up and delivering patrons' choices from the bar and kitchen, and ensuring timely delivery of accompaniments and condiments from service bars.

01/2012 to 01/2016

Professional Server

California Pizza Kitchen – San Antonio, TX

Handled high-pressure situations professionally, resolving customer complaints effectively.

Updated daily specials board to reflect current offerings for improved communication between kitchen staff and servers.

Demonstrated extensive knowledge of menu items and ingredients, assisting an average of 30 guests daily in making informed meal choices.

01/2005 to 01/2012

Professional Server

Texas Land and Cattle – San Antonio, TX

Participated in regular staff meetings to discuss operational improvements and enhance team performance.

Increased repeat business by 95% through exceptional service and building strong rapport with guests.

Contributed to successful teamwork dynamics by covering shifts when necessary or assisting coworkers with tasks during busy periods.

Education

Expected in 06/2026

No Degree

San Antonio College - San Antonio, TX

06/1999

GED

Alice High School - Alice, TX

Certifications

TABC License - 2025

Food Handler's License - 2025

Contact this candidate