Administrative Assistant Office Manager
Resume:
LAURI MONTGOMERY
S U MMARY
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail- oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
E X P E R I E N C E
Secretary
Jonesboro Roofing Company Jonesboro, Arkansas September 2020 - Current Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Provided administrative support to the Office Manager and other staff members. Proofread documents before submission; corrected any errors found in grammar or punctuation.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications. Organized and maintained filing systems for important documents. Managed calendar reminders for upcoming deadlines or events associated with the office.
Processed invoices for payment; tracked payments received from vendors and clients.
Performed data entry into computer systems; ensured accuracy of all entered information.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Provided assistance with onboarding new employees by preparing orientation materials.
Ordered office supplies to purchase items and maintain appropriate levels. Greeted visitors and directed to appropriate location or person. Maintained organized filing system of paper and electronic documents. Assisted with accounts receivable and accounts payable functions. Coordinated communications, taking calls, responding to emails and interfacing with clients.
S K I L L S
Expense Tracking
Customer Service
Calendar Management
Database Management
Supply Restocking
Letter writing
Filing experience
Multi-Line Phone Systems
Database Maintenance
Quickbooks
Complex Problem-Solving
File Management
Organization
C O N T A C T
**************@*****.***
Jonesboro, Arkansas 72404
E D U C A T I O N A N D
T R A I N I N G
High School Diploma
Nettleton High School, Jonesboro, AR
May 2003
Post Closer
Select Title And Escrow Southaven, MS July 2020 - May 2022 Teacher's Assistant
Marion School District Marion, Arkansas September 2009 - May 2019 Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Created spreadsheets in Microsoft Excel for record-keeping and reporting. Kept office equipment functional and supplies well-stocked to promote efficient operations.
Reviewed closing documents to ensure accuracy and compliance with state laws, regulations and company policies.
Responded promptly to inquiries from internal departments concerning post-closing matters.
Monitored post-closing department performance metrics such as turn times, document delivery dates.
Provided training assistance to new team members as needed. Prepared and submitted final package of closing documents to the lender, investor for funding, purchase.
Maintained accurate records of all post-closing activities. Communicated regularly with external parties such as lenders, investors and title companies regarding loan status updates.
Verified title insurance policies were issued in accordance with loan requirements. Identified opportunities for process improvements within the department by working closely with management staff and other operational areas. Maintained files and records of all closed loans.
Developed strategies to ensure that all post-closing deadlines are met consistently. Performed various administrative tasks including filing, scanning, faxing, copying. Processed returned mail items timely according to established procedures. Submitted closing documents to lenders for post-closing review. Ensured the confidentiality and security of all financial information and documents. Disbursed funds, cut checks, and mailed out documents. Managed timelines to meet or exceed industry standards for post-closing document processing.
Facilitated the disbursement of funds in accordance with closing instructions. Scanned and uploaded loan and related documents into system. Performed post-closing checks of mortgage loan documentation. Reviewed loan documents to ensure accuracy and completeness. Monitored student progress, providing feedback and support as needed. Maintained accurate records of student attendance, grades, and behavior reports.
Created visual aids such as bulletin boards or displays to enhance the learning environment.
Provided individualized assistance to students with special needs in the classroom. Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
Enforced rules regarding student conduct while promoting respect for diversity among classmates.
Facilitated small group instruction and activities for students of varying abilities. Supported teachers by preparing materials, setting up equipment, and organizing supplies.
Assisted teachers with creating and maintaining a safe, orderly learning environment.
Supervised students during lunchtime, field trips, assemblies, and other activities. Greeted parents at school events to provide information about curriculum and activities.
Graded assignments and tests and documented results into filing systems. Assisted teachers with instruction and provided clerical support for diverse needs. Monitored students in class, hallways, and cafeteria to enforce school rules. Adapted teaching methods and materials to meet students' varying needs and interests.
Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Provided one-on-one support to students requiring additional assistance. Graded assignments and exams in a timely and fair manner. Assisted in the development of individualized education plans (IEPs) for special education students.
Coordinated with teachers to identify and support students with special needs. Laminated teaching materials to increase durability under repeated use. Established positive relationships with students, parents, fellow teachers and school administrators.
Worked one-on-one with special needs students to help navigate through school challenges.
Facilitated small group learning activities to reinforce lesson objectives. Handled clerical duties, managed classrooms and coordinated documents for teachers.
Implemented classroom rules and procedures to maintain discipline and order. R E F E R E N C E S
References available upon request.
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