Front End Team Members

Cell Phone 816-***-****

*********@*****.***

Stephanie A Rauch

Qualifications

Strong nursing foundation from multiple roles in healthcare settings. Have provided direction and support for a broad range of caregivers ranging from front end team members to professionals. More recent experience in podiatry has given me an insight to many of the concerns diabetic patients and surgical patients have to contend with. The diversity of my experience displays my ability to adapt to new positions and challenges.

Nursing Experience

2018 – 2021 SSM Health System St. Louis, MO

LPN, CCS for PCHH

Passive patient education, calling patients to check in and see how blood pressure, blood sugars are.

Checking if they are taking medication and remind of upcoming appointments. Let them know they are due for WCC (well child checks), DM eye exams and other Routine health maintenance.

Track all patients enrolled in the program for active touches by PCHH staff. Help track state mandated program goals.

2011- 2017 Mosaic Life Care St.Joseph, MO

Lead Nurse for Podiatry Clinic

Assisting physicians with patient office visit, including rooming of patient, vitals, and intake history.

Administer and document mediations under a physician.

Set up for and assist physician with clinic based procedures (wound care, skin grafts, dressing changes, suture removals).

Return patient calls under the direction on physician.

Provide patients with education, advice, and compassion on their health issues.

Make caregiver schedule.

Handle situations that might arise with internal caregivers.

Help in the interview process for front desk, techs, and nurses.

Help evaluate caregiver performance.

2009- 2011 SSM St. Francis Maryville, MO

Clinic LPN

Working within the obgyn clinic and then in the outpatient speciality clinic.

Assisting physicians with patient office visit, including rooming of patient, vitals, and intake history.

Perform clinical test including but not limited to urinalysis, urine culture, pregnancy test, blood glucose, iron.

Administer and document mediations under a physician.

Set up for and assist physician with clinic based procedures.

Return patient calls under the direction of physician.

Providing patients with education, advice and compassion on their health issues.

2006-2009 Saint Joseph, MO

Heartland Regional Medical Center

LPN on Pulmonary Unit

Assist patients suffering from respiratory issues and disease by providing all medications ordered by a physician that are within a LPN’s scope of practiced.

Responsibilities also included vital signs, lab work, documenting in the electronic medical record, IV (starting, discontinuing, and maintaining), working with respiratory therapists in managing patient’s respiratory devices.

Providing assist to pulmonologist for bedside procedures.

Contacting the attending physician with any changes or updates on patient.

Providing patients with education, advice and compassion on their respiratory issues.

Education

1994-1995 University of Central Missouri Warrensburg, MO

2005-2006 Hillyard Technical Center St.Joseph, MO

Non-nursing experience

2022-2023 Shottenkirk Honda Huntsville, Al

Service Center call room scheduler

Answer incoming customer phone calls for 4 local dealerships and service center. Help to facilitate via scheduling appointments. Call customers to follow up on their appointments to ensure they received good service and have no open questions. Call customers when their special ordered parts arrive.

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