Quality Assurance Engineer

Rey Biedgoly

Tustin, CA

*********@*****.***

Summary

Expert Software Quality Assurance Engineer with over 20 years of experience in Software Testing, Quality Assurance, and Release Management. Proven track record in leading large-scale projects, ensuring software meets high standards through detailed test planning, test execution and defect tracking and reporting. Known for being a collaborative, innovative, and highly motivated leader with a knack for building meaningful connections and driving team success.

Key Achievements

Successful System Implementation: Led the implementation of a $50 million Student Management system across

150+ campuses, enhancing operational efficiency and compliance. Demonstrated strategic planning and collaborative leadership at Zenith Education Group.

Innovative QA Automation Framework: Defined and implemented an automation roadmap for QA, significantly improving testing efficiency and accuracy. Fostered an innovative and methodical approach at Sonrava Health Services for conversion data integrity. Successfully deployed multiple projects, demonstrating proactive and goal-oriented leadership. Provided project progress presentations to the upper management using PowerPoint.

Enhanced Product Quality: Developed and executed comprehensive test plans for multiple high-profile AOL software releases, ensuring top-tier product quality and user satisfaction. Showcased a detail-oriented and creative problem-solving mindset at AOL Time Warner.

Skills

Software Testing Bug Tracking Data Validation Test Planning Test Documentation Regression Testing

Load Testing Black Box Grey Box White Box Agile SDLC SQL Querying SSMS

MS-SQL Server Azure DB2 Oracle Sybase AQT SQL XML User Acceptance Testing Postman API Testing

Test Automation Software Quality (SQA/SQC) JIRA Confluence ALM ServiceNow TestRail ClearQuest

EDI Transactions Testing Claredi Rhapsody DirectorySmart ActiveDirectory Crystal Reports BizTalk Wisdom

Provenir DocuSign Transunion LexisNexis OnBase Tibco Dynamics365 Versatile

CareCredit Nortridge Loan Servicing SOX Compliance Audits TestComplete PowerBI PowerPoint

Excel Word Access Visio

Experience

Senior Quality Assurance Engineer Oct 2015 - Jul 2024

Sonrava Health Services, Orange CA

Collaborated with a team of 18 developers, business analysts, and project managers to develop and deploy an online and mobile app for patient contract financing, enhancing patient experience and access to affordable dental care.

Led project testing estimation, test planning, test case documentation and defect documentation ensuring thorough and accurate testing of all software projects and enhancements to the patient records management system.

Conducted front-end GUI testing on the Web and the client/server apps, back-end data validation and API testing.

Provided detailed testing status reports to IT and Business Management, ensuring project transparency.

Lead Quality Assurance Engineer May 2007 - Sep 2015

Zenith Education Group, Santa Ana CA

Managed QA and Release Management processes, integrating IT and business teams to improve efficiency.

Coordinated all new releases with over 32 testers, ensuring proper coverage and smooth production deployments.

Defined automation roadmap for QA automation framework, enhancing testing efficiency and accuracy.

Tracked release progress and provided relevant metrics and status reports to upper management.

Senior Quality Assurance Engineer Mar 2006 - May 2007

New Century Mortgage, Irvine CA

Tested Client/Server and WEB base applications to ensure that the software met or exceeded business requirements.

Duties and responsibilities included attending project meetings to review and prioritize requirements and design specifications.

Created test cases, test data and executed tests cases according to established test plans.

Documented and reported defects and participated in peer review of the defects.

Quality Assurance Analyst Oct 2005 - Feb 2006

Safeco Insurance, Tustin CA

Developed detailed test plans, test cases, and test scripts, executing positive and negative tests.

Created XML test data files for functional and integration testing, ensuring data integrity and compliance.

Wrote SQL query scripts for database validation, verifying accurate data transfer between tables.

Documented all issues encountered using Rational ClearQuest, facilitating efficient issue resolution.

Quality Assurance Engineer Feb 2004 - Oct 2005

Ceridian HR Solutions, Fountain Valley CA

Responsibilities included developing test plans, test cases and test summaries for our process owners.

Responsible for running smoke tests before officially accepting builds into QA test environment.

Documented all defects and reported them using Rational ClearQuest for review and resolution.

Conducted User Acceptance Tests with business owners and trained the trainers.

Quality Assurance Engineer Oct 2002 - Jan 2004

Sierra Health Systems, Los Angeles CA

Developed test plans, test cases, and test summaries, ensuring thorough and accurate testing processes.

Maintained test database servers using DTS and SQL Server Enterprise Manager, ensuring data integrity.

Conducted User Acceptance Tests with business owners, demonstrating that the software met their expectations.

Software Quality Assurance Engineer Nov 1999 - Jan 2002

AOL Time Warner, Irvine CA

Coordinated and executed planned test cases, validating data integrity for new software applications.

Developed unit test checklists, system, regression, acceptance checklists, ensuring comprehensive test coverage.

Prepared detailed test cases to validate data conversion, ensuring accurate data migration.

Provided training and implementation of pilot installations, enhancing user satisfaction and software experience.

Education

CSU Dominguez Hills

Computer Science, Bachelor

Licenses & Certificates

Certified Software Test Engineer (CSTE)

QAI Quality Assurance Institute

Software Testing Certification

SQE Software Quality Engineering

Professional Associations

Quality Assurance Institute

Southern California Quality Assurance Association

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