manager experience
Resume:
Alexa Randell
General Manager - Ramsell Dining
Winchester, VA 22603
********@*******.***
To share and seek knowledge in a growing active environment and to serve customers and company Willing to relocate to: Virginia - Maryland - West virginia Authorized to work in the US for any employer
Work Experience
Customer Service Leader
Royal Farms - Front Royal, VA
April 2023 to Present
Maintain the kitchen, prepare food, customer service, help train employees unit director trainee
Bojangels - Winchester, VA
January 2002 to Present
• Maintain daily operations.
• Train and. Comply with company policies,procedures and health requirements
• Train crew members
• Daily Banking
• Daily and weekly inventory
• Customer service
• Cleaning stocking
• Receiving and sticking of food delivery orders
Manager in Training
Handy Mart LLC - Winchester, VA
May 2018 to 2019
Currently working their subway concept. Customer service Opening and closing procedures
Cleaning stocking
Retail Sales Manager
Pilot Flying J - Toms Brook, VA
February 2018 to October 2018
Orders, inventory, sticking,
Store Manager
Family Dollar - Martinsburg, WV
December 2013 to March 2016
Responsibilities
Daily routine of store procedures, inventory controls, shrink controls, customer service, receive of vendor products, monthly bill statement check list, scheduling of employees, banking. Managed a high volume store of 1.7 million. And maintained the guidelines within the company Accomplishments
I was an assistant for less then a year before promoted. I trained and prompted others with in the company Skills Used
PDT, excel, Windows
General Manager
Ramsell Dining - Dulles, VA
April 2011 to October 2013
Maintain the daily running of the store
Controlled labor within company guidelines
Hired and training of new employees
Monthly inventory
Control of food costs and help maintain the profit of the restaurant Driver -health care
Self health care - Locust Grove, VA
2008 to 2012
to all medical appointments
Over see all medicines prescribed
Customer Service Representative
Fas-Mart Corporation - Spotsylvania, VA
2006 to 2008
Performed opening and closing of shifts
Shift and daily paperwork
Money deposits
Inventory for store merchandise
Check in orders from vendors
Assistant Manager
Panera Bread - Frederick, MD
2002 to 2004
Maintained Labor and completed weekly schedules for staff Assisted in maintaining Company goals
Supported associates with Customer service
Trained and Help with New management and staff members Assistant and General Manager
Food Service Industry for Various Companies
1985 to 2002
Denny's Restaurant
Travel Centers of America
Subway Inc
Education
Associate
Skills
• Software Troubleshooting (9 years)
• Microsoft Windows
• Retail management (7 years)
Certifications and Licenses
ServSafe
June 2020 to June 2026
State food certification
Additional Information
Operating Systems
Windows 7 Professional, Server 2008, Active Directory Linux
Software
Microsoft Word Office Suite
Installation, configuration, management, and troubleshooting Customer Service
Understanding and willingness to listen to customers' needs and concerns Acknowledging customers and making them the first priority
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