Executive Assistant Customer Service

Cecilia Eaton *********@*****.*** • 843-***-**** Sycamore, IL

Executive Assistant

Qualification Highlights

• Management of daily calendar to include scheduling appointments, travel arrangements

(domestic and international), and confirmations.

● Respond on behalf of the executive, to various invitations, inquiries, etc, as directed.

● Responsible for preparing agendas for Board of Trustee meetings and other committee meetings, taking minutes, sending reminders and distributing any necessary paperwork as needed.

● Excellent customer service, attention to detail, professionalism, and follow-up

• Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.

• Developed and implemented policies and procedures, resulting in improved efficiency and productivity.

• Commended for dedicated work ethic and rewarded by steady promotions and training in all aspects of work.

• Reorganized records and files, sending obsolete files to off-site storage to improve office space utilization.

• Demonstrated ability to meet the needs of patrons, dependable, hard working, reliable, and punctual.

• Resourceful, energetic, competent, multi-task and results-oriented.

• Competent using software including: Windows, Google, Mac, Microsoft Office Suite, E-mail, and the Internet.

• Instructed and managed benefits for the entire team which included Health, Life and Pension.

Professional Experience

• Customer Service and Relationship Management

• Document Creation and Maintenance

• Executive Office Management

• Appointment Scheduling

• Filing System Organization and Maintenance

• Customer Relationship Management

• Writing/Proofreading/Editing

• Word Processing/Document Presentations

• Multi-task/Detail Orientation

• Document Management/Organization

● Benefits Administration

Cecilia Eaton *********@*****.*** • 843-***-**** Employment History

Episcopal Diocese of South Carolina, 2022-2023

Executive Assistant and Diocesan Administrator

Bishop Gadsden Episcopal Retirement Community 2012-2022 Executive Assistant

Lowcountry Retirement Planning Services 2011-2012

Office Manager

East Cooper Meals on Wheels 2009-2011

Program and Volunteer Manager

Holiday Retirement Corporation 2007-2009

Property Manager

Holiday Retirement Corporation 2005-2007

Activity Coordinator

First Command Financial Planning 2004-2005

Managing Agent

First Command Financial Planning 2001-2004

Administrative Assistant

Lowcountry Retirement Financial Planning 1997-2001 Administrative Assistant to CEO

Education

Trident Technical College, Charleston, SC 1998

A.A., Business

Skills

• Filing System Organization and Maintenance

• Writing/Proofreading/Editing

• Word Processing/Document Presentations

• Multi-task/Detail Orientation

• Document Management/Organization

• Office Management

• Board Effect Software

• SCNotary Public

Affiliations

Volunteer

East Cooper Meals on Wheels 2009- 2010

Volunteer

• Assisted with the packing and delivery of daily meals to recipients on a weekly basis.

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