Store Manager Assistant

KORY ORBAN

W*** S**** E Pretty Lake Road Dousman, WI 53188

262-***-**** *********@*****.***

SKILLS

Determined, reliable self-starter Resourceful, innovative problem solver

Proven track record of exceeding sales and

inventory shrinkage goals

Outstanding internal & external customer

service and communication skills

Promote an inclusive work environment

that embraces diversity

Provide tools & mentorship needed so

direct reports are successful

EXPERIENCE

NOVEMBER 2003-PRESENT

ASSISTANT STORE MANAGER/ COACH, WALMART

Maintain customer centered focus- Review customer focused data and adjust performance to address findings

Drive store experience- Encourage associates to identify and communicate areas that will improve the products and services provided to local customers.

Drive sales- Ensure effective merchandise presentation, to include accurate pricing, proper signage, and appropriate inventory levels. Oversee stocking and rotation of merchandise, organize product displays, secure fragile and high shrink merchandise, and monitor store expenses

Drive financial performance- Ensure sales and profit goals are achieved and implement plans to correct any deficiencies

Maintain quality assurance standards; oversee safety and operational reviews. Develop action plans to correct deficiencies. Provide direction and guidance on executing company programs and strategic initiatives

Promote an open-door policy- Meet with associates, listen to concerns, and research issues to find positive, effective solutions

Hire, train, and mentor hourly associates. Provide supervision and development opportunities; lead by example. Schedule and train associates to meet the needs of customers

Ensure compliance with company policies and procedures

Participate in community outreach programs; encourage and support hourly associates in serving as good members of the community

Execution and Results- Hold associates accountable for completing work within expectations and time requirements. Plan and manage own and others time, based on business priorities and follow up to ensure all work requirements are completed in a timely and accurate manner. Identify and obtain the resources needed to complete projects. Encourage associates to strive for excellence, efficiency, and quality in work practices KORY ORBAN

Judgment- Use appropriate judgment to identify, review, and apply policies and procedures to make informed choices. Use available facts, information, data and evidence to determine the cause of problems and identify solutions to address them JUNE 1999-NOVEMBER 2003

SALES ASSOCIATE, WALMART

Greeted customers and answered their questions

Helped customers find desired products

Provided assistance to fellow associates as needed

Stocked shelves and ensured a clean and organized sales floor SEPTEMBER 1995-JUNE 1999

STOCK TEAM LEAD, GOLLASH PHARMACY

Trained new employees

Stocked and organized shelves

Provided quality customer service

EDUCATION

2000-2002

ASSOCIATE IN MARKETING, WAUKESHA COUNTY TECHNICAL COLLEGE 1998-1999

UNIVERSITY OF WISCONSIN PLATTEVILLE

REFERENCES AVAILABLE UPON REQUEST

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