Customer Service Shift Manager
Resume:
STACEY A CALBITAZA
Orlando, Florida *****
**********@*****.***
Customer Service
PROFESSIONAL SUMMARY
Highly motivated and with excellent communication and written and verbal communication skills. Able to work with diverse population. Reliable, quick learner, flexible and a problem solver. SKILL HIGHLIGHTS
Supervisory experience
Communication skills
Safety –Conscious
Observant
Mindful of my surrounding
Support Procedure
Leadership and Decision making
Excellent customer Service
Team player
Detailed –oriented
Multi- tasks
PROFESSIONAL EXPERIENCE
Supervised a staff of over 10 employees
Order and purchase equipment and supplies
Review menus and analyze recipes to determine which item may be un popular or less profitable
Tracks restaurant sales goals
Handle cash management procedures
Coordinate assignments of staff to ensure enconimal use of timely prepation
Prepared all documentation including daily checklist
Ensured cleaning task were completed to maintain a clean and sanitary environment
Handle customer complaints
Operational problems to determine way to improve service performance or safety WORK HISTORY
Adecco staffing confirmation Associate, Orlando 2017-2017 Checkers, shift manager, Patchogue NY 2012-2013
Burger King, shift manager, Patchogue NY 2010-2012 Mc Donald’s, Central Islip, Shift Manager 1993-2002 Hilton Grand Vacations Club Consoler, Orlando 2017- present Williams sonoma full service agent,Orlando Fl 2020-present EDUCATION
Briarcliff liberal Arts Patchogue, Ny
AWARDS
MULTIPLTE TIMES FOR QUALITY ASSURCE 2018-2019
CLUB AT BEST MULITIPLE TIMES 2018-2019
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