SAMY LUSHIMA
***** ******** *****, ********** *******, Maryland, 20886
***********@*****.***
PROFILE
Over 8 years of experience as an IT Specialist delivering agile solutions that improve business operations, processes, capture performance metrics and enhancing employee productivity.
Experience covers both public and private sector businesses including the Department of Veteran Affairs, United States Postal Service, United States Geological Survey, National Science Foundation, Federal Reserve Bank, OneWeb, Snagajob and CVS Pharmacy.
Technical ability in in Systems Administration, SharePoint Online, SharePoint Server, configuration, Agile project management solution delivery, training, and technical documentation.
My ability of troubleshooting, examining, problem solving, quickly resolving computer-related issues, and building exceptional relationship with customer and prioritize order of work has given me broad experience and work ethic to perform assigned tasks.
Certifications
AWS Developer Associate November 2018
Technical skills:
Power Automate, Power Apps, PowerBI, PowerShell, Jira, Confluence, Atlassian, SharePoint Online, SharePoint Server 2010, 2013, 2016, 2019, SharePoint Designer, Jira Service Desk, Active Directory, JQL queries, SQL queries and Azure Active Directory, Workflow Automation, Microsoft Purview, Sharegate, Adobe Workflow Designer, HTML, CSS
EDUCATION
George Mason University, Fairfax, VA May 2016
Bachelor of Science, Applied Information Technology (Information Security concentration)
WORK EXPERIENCE
Sr. SharePoint Administrator Selective Service System May 2021 – Present
Arlington, VA
Managing day-to-day operations of SharePoint Server 2010, 2013, 2016, 2019, and SharePoint Online by installing, configuring, keeping, and monitoring
Supporting design, architecture, and implementation of SharePoint server versions 2016 and 2019
Migrated SharePoint Server 2016 and 2019 to Office 365 using Sharegate migration tool
Managing SharePoint permissions best practices, access controls and file server structures and unstructured data and using PowerShell for automation of administrative tasks
Configuring Site Collections, Document Libraries, Lists and Workflows
Collaborating with stakeholders to gather requirements to configure and implement Dashboards using PowerBI and develop custom SharePoint solutions
Using Power platform to create and develop SharePoint solutions to improve business processes
Managing and configuring web, services applications such as Search, User Profile, PerformancePoint, and using IIS for web application operations
Managing farm through Central Admin and configuring services accounts
Performing data backup regularly and Patching SharePoint servers for security vulnerabilities, performance issues and failures
Using tools such as ULS and Event Viewer to check logs and correlated errors ID
Using Active Directory to manage users accounts, Organizational units, and GPO
Meeting with stakeholders to gather business requirements to automate processes
SharePoint Office 365 Administrator TurningPoint Global LLC August 2020 – May 2021
Managing Office 365 Admin Center (Automation, Teams, OneDrive, SharePoint, Project Web App, Outlook, Exchange, Security, Compliance, Endpoint Manager etc.)
Managing Azure Active Directory including Applications, Security and Activity (Applications, Conditional Access, Sign-ins, Audit logs)
Managed Office 365 Security and Compliance with technology such as eDiscovery, Content searches, audit logs, retention policies and labels
Managing SharePoint permissions, implement and configure best practices
Using PowerShell to administer SharePoint administrative tasks
Using Power Automate and PowerApps for business processes automation
Managing site collections including Document Libraries, Lists, Pages, Content Types and Web Parts
Creating and developing workflows through SharePoint Designer, Out of the Box Microsoft and Power Automate
Training users for SharePoint best practices and creating knowledge base for user’s reference
Administering Atlassian products such as Jira Software, Jira Service Desk and Confluence
SharePoint and Office 365 Administrator OneWeb LLC April 2018 – March 2020
McLean, VA
Administered Office 365 suite and On Premises SharePoint application
Administered SharePoint 2016 Server using SharePoint Central Administration to manage the whole Farm
Configured, supported, and watched SharePoint server 2016
Administered IIS through Windows Server 2016 to manage SharePoint Web Applications, Services, and Central Administration
Installed and configured SQL server to manage various SharePoint content databases
Configured and managed Web Applications, Service Applications such as User Profile, Search and Managed Metadata, IIS Application Pools and performed Farm backup and restore, patching, security updates, cumulative updates, and service packs
Used PowerShell and SharePoint Online Management Shell to perform SharePoint administrative tasks
Managed company’s SharePoint contents such as Document libraries, Lists, Sites Collections Sub-sites creation, Web parts, Content Types, Workflows and Microsoft Connectors
Used SharePoint Designer, InfoPath, PowerApps and MS Flow to customize SharePoint sites, lists, forms, libraries, and complex workflows
IT Support Engineer, Snagajob (SharePoint) January 2018-April 2018
Arlington, VA
Administered SharePoint Server and Office 365
Managed SharePoint Permissions, Content Types, Lists, Metadata and Workflows
Developed documentation to help end-users learn SharePoint to carry out daily tasks
Used Jira to manage and track all company’s projects
Created complex Workflows using Power Automate for business process automation
Created Dashboards, generating reports and managing Security scheme
Used Active Directory to administer user’s accounts
IT Specialist, United States Geological Survey September 2016 – January 2018
Reston, Virginia
Administered Jira and SharePoint daily tasked
Managed Document Libraries, lists, Content Types, Workflows, Records Management and Retention Policy
Designed complex workflows using SharePoint designer and Microsoft out of box tools
Created and managed sites, sub-sites and managed their day-to-day activities
Tier 2 IT Specialist, National Science Foundation (NSF) November 2015-September 2016
Arlington, Virginia
Managed NSF SharePoint content management including permissions, lists, libraries
Designed complex SharePoint workflows to meet the business needs using SharePoint Designer
Used Office 365 and Google Applications Suites to perform daily tasks
Collaborated with technical teams to develop tip sheets and user guides for WebEx and SharePoint