Ellie Crandall
Camarillo, CA 970-***-**** **************@*****.***
EDUCATION
Utah State University Logan, UT
Bachelor of Science in Human Biology
Minor in Chemistry
EXPERIENCE
Athletic Physical Therapy Westlake Village, CA
Patient Representative February 2024 - August 2024
● Complete new patient intakes for new patients in order to begin treatment
● Work with patients to organize appointments in person and over the phone
● Resolve conflicts involving insurance, patient payments, and medical records
● Respond appropriately to Custodian of Records and medical records requests
● Interact with and perform efficiently as part of a highly rated physical therapy team
● Manage a high call volume while interacting in person with patients and colleagues Restore HyperWellness and Cryotherapy Highlands Ranch, CO Wellness Technician and Sales Associate September 2019- January 2022
● Book and organize appointments in person and over the phone
● Market and successfully sell memberships to customers
● Resolve any dissatisfaction or concerns from customers
● Perform services including full and local cryotherapy, hyperbaric chamber therapy, photobiomodulation therapy, infrared sauna therapy, and compression therapy Sports Academy and Racquet Ball Club Logan, UT
Children’s Gymnastics Coach August 2022 – December 2022
● Coach, encourage, and support children ages 5 - 12
● Coordinate private lessons for individual children
● Communicate with parents and other coaches and help resolve any behavioral issues Avid 4 Adventure Castle Rock, CO
Adventure Camp Instructor May 2022 – August 2022
● Communicate with parents to explain and help resolve any issues, medical or behavioral, their child was having
● Help each child, ages 5-12, learn new skills such as mountain biking, rock climbing, kayaking, canoeing, and survival skills
● Resolve conflicts between the individual children while helping them learn respectful ways to communicate with others, express their feelings, and compromise LEADERSHIP
Scholar Athlete Award Douglas County High School
Received all four years of high school 2016-2020
National Society of Collegiate Scholars Logan, UT
Offered after first year of university 2021
SKILLS
● Certified in BLS, CPR, and first aid
● Proficient in Medical Receptionist skills
● Proficient problem solving, customer service, and communication
● High energy, personable, and very motivated to succeed