Human Resources Business Partner

QUINCY JENKINS, MBA

678-***-**** *******.*******@*****.*** www.linkedin.com/in/quincy-jenkins-phr-0500008/

CAPACITY BUILDING OPERATIONAL LEADERSHIP RELATIONSHIP BUILDING

Human Resources Professional and Armed Forces Veteran with proven experience in department operations and creating connected employees using forward-thinking and insightful approach. I excel at increasing employee engagement, driving efficiencies, and cost savings to drive overall business success.

• Strategic Planning

• Workforce Planning

• Training & Development

• Effective Communication

• Employee Relations

• Risk Mitigation

• Policy Implementation

• Compliance Management

• Employee Engagement

• Compensation & Benefits

PROFESSIONAL EXPERIENCE

DLogic Consulting Atlanta, GA 2023 – present

HR Consultant

• Provide expertise on a broad and comprehensive range of human resources activities, including recruitment, compensation, performance management, talent development, policy compliance, and other related HR functional areas

• Coach directors and managers on how to handle HR concerns, needs and issues; evaluating situations, navigating and directing departments to the various resources available; partner with HR specialty areas to address organizational needs

• Provide advice to management regarding adherence to applicable federal, state, and local laws, as well as policies and procedures; identify innovative solutions and options to address complex human resource management issues

• Assist departments in identifying opportunities to enhance departmental operations, policies, and procedures

• Create employee surveys to surface recommendations to management on opportunities for improvement; develop and deliver training as needed.

North American Electric Reliability Corporation (NERC) Atlanta, GA 2022 – 2023

Human Resources Business Partner

• Right hand to Vice President of People and Culture – developed and implemented HR strategies and practices for a unique and rapidly growing business unit

• Provided employee relations to staff, including but not limited to, coaching and development, performance management, team building and issues identification and remediation

• Improved Engagement score 9 percentage points from 77 to 86; partnered with senior management and employees to motivate people to reach their potential, increasing productivity and retention by 20 percent.

• Collaborated with leadership to build organizational capability through performance coaching, workforce planning, and succession management

• Developed policies and procedures and ensured proper training and education for managers and staff; monitored success of training programs and adjusted as needed

• Reviewed and analyzed qualitative and quantitative data, processes and systems to identify trends and recommend solutions to improve performance, retention, and the employee experience

• Partnered with Talent Acquisition to create and implement best practices to reduce time to fill/hire by 25 percent

CDC Foundation Atlanta, GA 2021 – 2022

Senior Human Resources Generalist

• Developed and maintained effective internal client relationships, programs, policies, and procedures to help drive operational efficiency and compliance, and to cultivate a productive, professional, and respectful workplace

• Partnered with management and employees to drive a positive culture and work environment aligned to the organization’s policies, practices and processes

• Assisted with Compensation & Benefits programs: designed organizational growth and career pathing steps and benchmark competitive market data, experienced using various salary surveys and preparing management data for merit process

• Designed, developed and implemented best practices & trends for human resources policies and procedures; collaborated with department managers to develop morale-boosting strategies to increase satisfaction and reduce turnover by 20 percent.

• Provided guidance and input on business unit workforce planning, succession, and talent development needs resulting in preventing unnecessary disruptions in maintaining a steady and agile workforce.

Magna International Carrollton, GA 2017 – 2021

Senior Human Resources Generalist

• Built trusted relationships with senior stakeholders and leaders; provided multi-state support for over 1,500 employees while being responsible for internal staffing needs and employee retention

• Led a team of four direct reports, two trainers, one HR Coordinator, and an Intern

• Implemented practices such as regular feedback loop, implementing meaningful recognition programs, and opportunities for career growth that increased employee engagement score from 72, 82, to 87

• Managed the Reduction in Workforce Processes; established and maintained trusted relationships around the organization to optimize business and employee experience

• Drove, influenced, advised and managed the cultural and people aspects of organizational change, structures, people processes and business improvement initiatives within the business area to improve business efficiency and people management allowing for flexibility and planned growth

• Investigated, documented, and follow-up on incidents of accidents, and harassment; conducted exit interviews and shared reported trends and pertinent feedback with managers

Kia Motors Manufacturing Georgia West Point, GA 2015 – 2017

HR Team Generalist

• Provided support of human resource functions for over 300 employees; utilized HRIS experience (SAP), strong conflict management, analytical, and negotiation skills

• Assisted with HR Policy & Practice development and administration, including enforcement, education, and interpretation to ensure fair and consistent team member treatment

• Interviewed employees to gather information on attitudes toward work environment and supervision received to facilitate resolution of employee relations challenges: Explains to workers company and governmental rules, regulations, and procedures, and need for compliance

• Coached and counseled all team members on KMMG expectations, philosophy, and values; led activities in support of conflict management and concern resolution, including conducting thorough and fair investigations

• Coordinated performance management, corrective action, and termination processes; provided directed management on strategic positive employee relation issues and cooperatively develop action plans

• Supported DOL during the unemployment process; participated in phone screens and attend scheduled hearings

Mercedes-Benz United States International, NAOS Vance, AL 2014 – 2015

HR Team Generalist

• Interviewed workers to gather information on worker attitudes toward work environment and supervision received to facilitate resolution of employee relations problems; explained to workers company and governmental rules, regulations, and procedures, and need for compliance

• Reviewed and approved employee performance evaluations; participated in administering and determining disciplinary actions of team members including dismissal from company

• Delivered training modules in new hire orientation training and communicate human resource decisions and/or events; analyzed job descriptions and determined recruitment plans, timelines, and advertising efforts to fill positions

• Gathered information on worker attitudes toward the work environment and supervision received to facilitate the resolution of team member relation problems

ADDITIONAL EXPERIENCE

Senior Support Representative Westwood College 2011 - 2014 Training & Development Specialist MedTech College 2008 - 2014 HR Implementation/Benefits ADP Total Source 2007 - 2008 Supply Administration & Operations U.S. Marine Corps 1999 - 2000

Specialized Military Training:

Basic Leadership & Development

EDUCATION & CERTIFICATIONS

Master of Business Administration (M.B.A.) Human Resources Management Keller Graduate School of Management

Bachelor of Arts (B.A.) Criminal Justice University of Alabama

Diversity, Equity & Inclusion in the Workplace USF Corporate Training & Professional Education

Professional in Human Resource (HRCI)

TECHNICAL COMPETENCIES

HRIS: Oracle, ADP, Workday, UKG, Peoplesoft

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