Customer Service Long-Term

August Laub

*** ***** *****, ******, ** ***** 636-***-**** ***********@*****.***

Dedicated and highly motivated business professional with an exceptional work ethic. Seeking a long-term position with a successful team of individuals to achieve company growth and achievements.

Key Skills

Time Management

Customer Service

Machinery Operations

Strong Organizational Skills

Verbal & Written Communications

Teamwork and Collaboration

Strong Interpersonal Skill

Experience

Bethesda-St. Louis, MO

6/2021 to Present

Communicate with various departments to coordinate service pickup and distribution

Operate industrial washers and dryers observing operation and resident instructions

Work one on one with residents to ensure daily flow of operations at the highest standards and care

Meet and work closely with department team members to assign and distribute new and/or added assignments requested by residents

Received and marked articles for laundry or dry cleaning with identifying code numbers or names, using hand or machine markers.

Examined laundered items to ensure cleanliness and serviceability.

Maintained all laundry inventory and equipment with proper preventive maintenance measure

LaBehr Wholesale Boutique

6/2020 to 5/2021

Retrieve customer orders from Marketplace/beta Ordering Software

Receive and unload incoming product comparing the information on the packing slip with internal purchase order to verify accuracy of shipment

Sorts, counts, packages, labels, insures, unpacks, and/or logs inventory which is shipped or received

Review customer information and crosscheck in stock inventory with incoming order

Retrieve product(s) for packaging and shipping

Determine and report product weight/shipment cost for billing

Create customer invoice using billing system (PayPal/Clover)

Create shipment label using Sendle

Pack order for shipment and pickup by USPS or FedEx

McDonalds

8/2010 to 4/2020

Performed maintenance and repairs as needed to kitchen equipment.

Assisted with product deliveries- Unloading, inspecting and storage of products.

Received payment by cash, credit cards, or automatic debits.

and the coordination of personnel to accomplish such tasks.

Assisted customers by providing information and resolving their issues.

Operated large-volume cooking equipment such as grills, deep-fat fryers, or griddles.

Trained workers in food preparation, service, sanitation, and safety procedures.

Maintained high standards of customer service during high-volume, fast-paced operations.

Followed procedures for safe food preparation, assembly, and presentation.

EDUCATION

General Education Diploma – St. Louis Community College

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