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Sales Associate Retail

Location:
Oxnard, CA
Posted:
August 21, 2024

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Resume:

Nancy Rios

*** *. *** ****** **** Hueneme Ca. ***41 805-***-**** *******@*****.***

Retail Sales Associate, Bath & Body Works

Ventura, CA September 2022 - February 2024

● Greeted customers and helped with product questions, selections, and purchases.

● Stocked merchandise, clearly labeling items, and arranging according to size or color.

● Maintained a clean sales floor and straightened and faced merchandise.

● Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

● Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

● Helped customers complete purchases, locate items, and join reward programs.

● Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

● Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Accounts Receivable Clerk, Reid's Appliances

Ventura, CA May 2019 - September 2022

● Prepared and mailed invoices to customers, processed payments, and documented account updates.

● Submitted cash and check deposits and generated cash receipts to record money received.

● Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.

● Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships. Salon Receptionist, Sky Salon

Oxnard, CA January 2018 - May 2019

● Consistently kept the reception area clean and tidy and maintained a presence at the desk area.

● Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.

● Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.

● Maintained up-to-date knowledge of salon services and industry trends in order to provide accurate information and recommendations to clients.

● Assisted stylists with preparing clients for services, enhancing overall efficiency during peak hours.

● Communicated with spa team members if clients canceled or changed appointment times. Office Assistant, U-Rent Inc

Camarillo, CA April 2014 - February 2019

● Completed clerical tasks such as filing, copying, and distributing mail.

● Interacted with customers by phone, email, or in-person to provide information.

● Managed daily data entry and kept clerical information accurate and up-to-date.

● Maintained confidentiality in handling sensitive information while performing administrative tasks.

● Maintained and updated office records, both digital and physical.

● Increased customer satisfaction by providing professional and courteous front desk support.

● Expedited document processing with accurate data entry and timely filing.



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