Customer Service Admin Assistant

Darial Bane

Rancho Cucamonga, CA ***** 404-***-****

**********@*****.***

A motivated administrative professional seeking a position in a challenging environment. Over 7 years’ experience successfully providing administrative and secretarial support. Proficient in a range of computer applications. Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. A proactive problem-solver who gets the job done. Proficient in Microsoft Office. Detail- Oriented. Time Management. Problem-Solving. Attention to detail. Customer Service. Multi-tasking.

EXPERIENCE

Progressive Home Medical, Chandler AZ — Admin Assistant October 2023 - July 2024

Processed high volume of Cpap Supply orders. Verified insurances, processed and logged payments, input inventory in the system. Greeted and assisted all customers with purchasing products or making returns. Centria— Behavioral Therapist February 2023- August 2023 Provided ABA Therapy to clients, performed programs assigned per session targeting specific goals for each client. Recorded client data in each session and reported to the supervising clinician weekly.

Iron Mountain Information Mgmt, Atlanta GA — Data Entry Processor and Customer Service Representative

June 2021-February 2022

Maintained client accounts with data backup and recovery methods. Provided customized solutions for record management. Daily contact with clients providing great customer service.

Twisted Spine Rehabilitation - Atlanta GA- Admin Assistant October 2019- May 2021

Documented all patient reports, treatment plans and payouts. Daily logging and communication with clients. Prioritized customer satisfaction every visit. Express Jet Airlines, Atlanta GA — Crew Scheduler

February 2019 - August 2019

Developed and maintained cost effective scheduling plans for crew members in compliance with all FARS regulations and union contractual obligations provided for each crew member.

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