Customer Service Department Lead

AFSHIN MOTAHARI

Anna, TX · 469-***-****

******.****@*****.***

To be able to work and grow professionally in a stable organization where I could demonstrate my expertise. My endeavor and dedication in the job will be helpful in achieving the company’s goals and objectives.

EXPERIENCE

10/20/2022- 5/22/2024

TESLA BODY COLLISION

AUTO DETAIL/ DEPARTMENT LEAD

BRING VEHICLES INTO DETAIL AREA AND ASSESS WHAT ALL NEEDS TO BE COMPLETED. FULLY DETAIL THE INTERIOR OF THE VEHICLE, WITH VACCUM, EXTRACTOR AND MULTI PURPOSE CLEANER. ONCE THE VEHICLE IS WASHED THEN I BUFF THE VEHICLE TO MAKE SURE ALL SCRATCHES AND OTHER TRASH IS GONE FROM THE SURFACE OF THE VEHICLE. ONCE THE VEHICLE IS DONE THEN I WOULD DELIVER IT TO THE DESIGNATED AREA FOR CUSTOMER PICK UP.

10/17/2019 TO 10/13/2022

LEAD AUTO DETAILER/ PARTS MANAGER, SERVICE KING

Worked with the supervisor and team members to deliver the vehicle in a presentable condition.

Used communication skills to complete tasks in a quick and orderly manner by following a set agenda.

Used good communication and customer service skills in order to determine the desired service of the

customer

Maintain inventory of cleaning supplies

Park and arrange vehicles for display and sale.

Order parts from different vendors, email and communicate about parts that need to picked up, or returned.

Deliver parts to vendors that sent us parts that no longer needed.

Mirror match parts for the body techs before installation on the vehicles

02/18 /2013 - 09/18 2019

DETAILER, spiffy

Provided an elevated customer experience to generate a loyal clientele.

Operated miscellaneous tools, spray guns, industrial vacuums and cleaners.

Responsible for training new staff on procedures and various duties.

Provided unscheduled coverage when needed or when workloads .

05/14 – PRESENT

COACH, zenith

Developing instructional programs for students and training them in various forms of gymnastics

Demonstrating gymnastics moves to students and guiding them how to do it

Preparing gymnasts for competitions and choreographing routines

Leading and supervising gymnastics team for various national events

Administering first aid as required during practice and competitions

Analyzing good and bad points of gymnasts and working with them on improvement.

03/12 – 05/14

Reynolds drive

Transport/ deliver products that people have purchase online house to house with a 26ft box truck

EDUCATION

11/16

ASSOCIATE BIOMEDICAL ENGINEER TECH, UINEESITY OF PHOENIX

SKILLS

Able to pay attention to small details in order to quickly discover problems and provide solutions.

Firm understanding of biomedical terms.

Able to physically demonstrate beginner and some advanced skills

CPR certification

Strong leadership skills, excellent communication skills and a strong team player

Contact this candidate