Human Resources Manager

ANDREA OVERSTREET

Ore Ciy, TX *****,

‘903-***-**** -anndresaaahh@gmail com

PRoressionat. SUMMARY

Accomplished Human Resources Manager with a proven track record at T&M

Servicesin, specializing in HR polices, procedures and employee relations. Exclled

in maintaining payroll accuracy and resolving conflicts, demonstrating Microsoft Office

proficiency and effective waning bilities. Achieved significant improvements in

‘employee satisfaction and operational efficiency.

+ HR policies and procedures 1+ Microso Office proficiency

+ Employee Relations ‘+ Training and mentoring

‘Wor History

(01/2021 to Curent Human Resources Manager

‘T&M Servieesne— Longview, TX

+ Mainiained accurate HR records in compliance with applicable laws, ensuring

efficent data retrieval when require.

+ Conducted thorough intemal investigations, addressing employee concer with

faimess and transparency.

‘+ Maintained payroll and benefits for employees in various le

financial discrepancies through detailed program management.

‘+ Managed employee relation issues professionally resolving confit efficiently

‘while maintaining confidentiality tall imes.

ons, minimizing

(072019 to 12/2020. Server Assistant Manager

‘Aspen House Restaurant Rawlins, WY

+ Organized successful private events within the stl

ishment, showcasing our

ability to cater toa diverse range of customer needs and expectations

+ Implemented sanitation protocols to maintain a clean and safe environment for

both employees and guess

+ Reduced ait times with effective table management strtezes,enbancing

customer experience

+ Enhanced customer satisfaction by ensring prompt and courteous service from the

+ Streamlined communication between kitchen sta and servers fr improved order

accuracy and timeliness

+ Culkivated warm relationships with regular customers

09/2017 0 06/2018 Clerk

‘Valero Gas Station - Ore City, TX

+ Enhanced customer service wth timely and accurate information when handling

ingires.

+ Managed inventory supplies to prevent shortages, dering necessary items before

Aepletio,

+ Compiled and analyzed data to produce reports

+ Assisted with onboarding of new employees.

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