Customer Service Human Resources

SUMMARY OF QUALIFICATIONS

Individual has many years of experience in organizing and managing stock along with several years of customer service and management experience.

EDUCATION

Commerce College Ahmedabad, India 1982 – 1986

B.A. in Accounting

EXPERIENCE

Mailroom Associate

USPS Paso Robles, CA August 2023 - Present

●Sorted incoming mail and packages in a quick and organized manner to be delivered to their destinations.

Assistant Manager

7-Eleven Paso Robles, CA Aug 2020 - Jul 2023

●Maintained, ordered, and stocked inventory for the store and ensured inventory was up to date.

●Ensured all cash was accounted for and created store reports for the owner.

Owner / Manager Sept 2011 – Jul 2020

Cigarettes 4 Less Atascadero, CA

●Managed functions of the store which included inventory, banking, and orders with suppliers.

●Ensured stock was managed appropriately and maintained in regard to expiration dates.

●Provided excellent customer service.

●Delegated tasks to employees when appropriate.

Manager May 2007 – Jun 2011; May 2004 – Dec 2005; Nov 2000 – Sept 2002

Super 8 Westminster, CA

●Displayed skills in business, guest relations, human resources, organization, corporate finance, daily banking, and payroll.

●Developed management qualities, customer service, and hospitality.

Owner / Manager Sept 2002 – May 2004

Royal Motor Inn Yuma, AZ

●Managed 61-room independent property.

●Responsibilities included financing, maintenance, guest services, management of employees, and providing excellent hospitality.

Accounts Payable Dec 1999 – Nov 2000

Southland Microsystems, Inc. Irvine, CA

●Served as a member of accounting and financing for the company, which included providing monthly statements, expense reports, audits, and working with vendors.

SKILLS

Customer Service

●Prioritizes customer satisfaction and can adjust service based on individual customer’s needs

Organization

●Experienced in efficiently organizing and managing inventory, ensuring compliance with safety and sanitation protocols

Leadership

●Has served many manager positions

●Provides a safe workplace environment and creates a positive workplace culture

Professionalism

●Always on time, does not take days off without early notice

●Treats coworkers and customers in a respectable manner

Quick learner

●Able to adjust to new workplace environments or changes in the workplace in a quick and efficient manner

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