Customer Service Electrical Mechanical

Dale Mallette

Carthage NY *****

Home: 680-***-****

************@*****.***

Summary

Electrical & Mechanical Specialist with 20+ years’ experience in electrical mechanical field with advanced skills as a technician and as a manager of personnel and customers. Highly motivated and able to motivate others with great communication and problem-solving skills. Work safe within budget and follows all Federal, State and Local codes. Customer focused and consistently positive to accomplish goals and committed to excellence in customer service.

Skills

Strong Electrical background

Trained and skilled HVAC technician

Plumbing systems

Carpentry Masonry

Welding and Fabrication

Restoration of old run-down structures

Great vision of any task, how to accomplish, no matter how complex

Some machining and millwright work, overhead cranes

Highlights

Conducted business for 18 years ethically and professionally

Installation of digital TV for WWNY TV- Great complicated electrical/mechanical system

Construction of my own home

Building two gas stations for department of defense at 19 years old

Restoring an old abandoned cottage with my son

Testimonial

Don Pennoyer, Owner, Dignity Plus

“I have known Dale for 20 years; he installed a boiler system in a cottage on the Saint Lawrence River. I was impressed with his craftsmanship and ability to put this together as it was a complicated project. Dale has worked in two cottages yearly for me to start up in the spring and winterize in the fall. Honest and trustworthy. He ahs had a key to these buildings for 18 years. Dale had come to Central Square and built me a laundry mat where he salvaged an old carwash and game me a new turnkey laundry mat. Dales work and ability stands alone as he leads personnel, does well quality work and I would hire him for any project.”

Experience

Mallette Mechanical- 19859 Eddy Rd. Carthage NY 13619

Owner- Carthage NY 11/98- Current

Administered Staff of 5 to perform several electrical/mechanical contracts with department of defense, WWNY TV 7, Lowville Hospital and many other commercial and residential customers. Scheduled service calls for HVAC, electrical and plumbing concerns and problems. Collaborated with engineers and Director of Facility and Maintenance to complete technical projects. Example- Electrical converter for helicopter service department in all hangers for DOD. Installed digital transmitters and automatic transfer switch 800-amp three phase 277/480, converted backup generator, all ventilation and cooling systems for WWNY TV. Installed modern plumbing fixtures throughout 210 bathrooms in Lowville Hospital facilities.

Prepared proposals for calculated cost of electrical, HVAC and plumbing projects

Directed and employed up to 5 people on multiple jobs

Managed all aspects of projects

Built complete homes, additions and garages

Emphasized great problem-solving skills

Demonstrates great communication skills with staff and customers

Able to read mechanical, electrical and structural blue prints

Determined to complete any task satisfactory and ethically

Corresponded with other contactors and engineers to schedule phases of construction projects

Wide range of knowledge and tools of trades

Experience with heavy equipment

Responsible for payroll and billing accounts payable and receivable

Trained lower technicians

Agway Energy Products

Service Technician- Watertown NY 13601 11/94-11/98

Agway is a liquid petroleum company with a full HVAC install and service department. Had installed and serviced a large portion of petroleum plant.

Executed service calls on a daily basis with an on-call rotation

Offered professional service to customers for a safe and efficient system

Completed work in timely manner to all contacts and work orders

Displayed interest in furthering knowledge of HVAC industry by taking all schooling available

Advanced to more of installation of various HVAS, hot water, steam and radiant heating systems

Directed other technicians on install projects and service procedures

Communicated well with customers and staff to be a huge team player

Achieved the skills to feel comfortable in HVAC industry

Maintained inventory on personal service truck

Maintained work orders and billing on a daily log

Conciseness of safety procedures

Maintained CDL class B drivers license with hazmat, tank and air brake endorsement

Daily pre trip/post trip vehicle reports

Rogers Construction

Carpenter/ Electrician/ Plumber- Clayton NY 6/92-11/94

Rogers Construction is a complete home builder that does a lot of high end homes in the 1000 Island Region. Here I did a wide variety of trades from start to finish for a turn key building. The owner was a great guy to work for, I was able to learn a lot and used this knowledge to construct and build my own home.

Several complete electrical systems for homes and other projects

Several complete plumbing systems for home and other projects

Calculated step foundations for block work

Experience in poured concrete foundations

Framing for homes and additions

Roofing, siding, windows, doors, painting and trade work

Sunset Corporation

Service Technician- Watertown NY 6/85-6/92

Sunset Corporation does pump and tank work for gas stations as well as commercial HVAC and all other mechanical systems. Started with this company when in ninth grade with a work experience class; continued this part time work throughout high school. Installed two gas stations for Army in 1985 and lead electrician for some of the first automated pump systems.

Gas station service, made repairs to pumps, tanks, piping, control systems, alarms, electrical and mechanical facilities.

Learned to do electrical work fluently

Learned HVAS work

Completed many of the site work and tank installs as equipment operator

Attend seminars on new and up and coming equipment and procedures

Always learning new trades was challenging and exciting

Able to build a petroleum plant or gas station start to finish and lead the entire crew

Safety was upmost priority

Education

Attended Agway Energy Tech classes including HVAC, duct design, hot water and steam. Nov 1994-Nov 1998

Certifications

Refrigeration Environment Protection Association: CFC Universal Certificate with no expiration

Department of Motor Vehicles NY: CDL Class B Tank air with brake endorsement- 5/16/2018

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