Customer Service Sandwich Artist

Francesca Bucur

Victorville, CA ***** ***************@*****.***

PROFESSIONAL

SUMMARY

Proven in enhancing service speed and customer satisfaction at Subway through exceptional multitasking and teamwork. Excelled in compassionate elderly care, significantly improving client well-being. Skilled in cash handling and fostering positive customer interactions, demonstrating reliability and problem-solving capabilities. Achievements include streamlining operations and promoting a collaborative work environment.

SKILLS Customer Service

Teamwork and Collaboration

Problem-Solving

Time Management

Cleaning and organization

Reliability and punctuality

Food Preparation

Cash handling proficiency

Multitasking and Prioritizing

Effective multi-tasking

WORK HISTORY SANDWICH ARTIST 12/2023 to 08/2024

Subway Hesperia, CA

Greeted guests, promoted specials, and took orders. Operated the cash register with accuracy, ensuring proper handling of transactions.

Kept workplace clean and organized in line with restaurant policies. Increased speed of service through effective multitasking and time management skills.

Maintained a clean and organized workspace, adhering to strict sanitation standards.

Collaborated with team members to maintain a smooth workflow during busy hours.

Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders. SANDWICH ARTIST 04/2023 to 11/2023

Subway Willmar, MN

Greeted guests, promoted specials, and took orders. Operated the cash register with accuracy, ensuring proper handling of transactions.

Kept workplace clean and organized in line with restaurant policies. Increased speed of service through effective multitasking and time management skills.

Maintained a clean and organized workspace, adhering to strict sanitation standards.

F B

Collaborated with team members to maintain a smooth workflow during busy hours.

ELDERLY CAREGIVER VOLUNTEER 02/2018 to 10/2022

Anita Sedler Victorville, CA

Established trusting relationships with elderly clients, ensuring their emotional needs were met alongside physical care.

Contributed to increased overall happiness among elderly clients by fostering a positive atmosphere within the caregiving environment. Alleviated feelings of isolation among elderly clients by encouraging social interaction both within the facility and with outside community groupsevents.

Provided mental stimulation for dementia patients through engaging activities designed to slow cognitive decline.

Enhanced elderly residents'' well-being by providing compassionate care and companionship.

Ensured a healthy diet for elderly individuals by preparing nutritious meals tailored to dietary restrictions or preferences when needed. Promoted physical wellness among residents by assisting in exercise programs specifically designed for older adults.

Monitored the health status of elderly clients through routine check-ups, promptly addressing any concerns or issues that arose. ACCOMPLISHMENTS Anita M. Sedler

105 Vermont Ct

Matawan, NJ 07747

September 21, 2022

Attn: Prospective Employer

RE: Letter of Recommendation for Francesca Bucur

Dear Prospective Employer:

Please accept this letter as my recommendation of Francesca Bucur for her employment with your company as a prospective home health aide and/or eldercare caregiver.

I first met Francesca in March of 2021, while she was caring for my late brother, Joseph Moura. My brother lived alone, having lost his wife in 2016, and had no children. All of his siblings live out of State, in New Jersey, Georgia, and Texas, and were unable to provide the constant care he required. My brother had suffered with congestive heart failure and Parkinson's disease, and had been discharged from the hospital under the hospice program. At that time, he was unable to care for himself, and was completely bedridden. Francesca was instrumental in providing him not only with his day to day needs of meals, feeding him, bathing, dressing, but under the direction of his physicians, Francesca likewise administered his medications and implemented a home physical therapy program which actually improved his muscle control. Periodically during the weeks that passed, she was able to assist him in getting up out of bed and standing in place. She likewise was proficient in the use of the Hoyer Lift, which would lift him out of bed and into the wheelchair, which added to my brother's quality of life. She was always positive and encouraging, and due to her care, I believe that my brother rebounded, and lived six months longer than what had been initially forecast by his doctors.

During the six month period that followed, my brother was encouraged; and truly loved Francesca as if she were a daughter. He was able to celebrate his 78th birthday with family and friends, and with the assistance of her family, Francesca was even able to assist my brother in moving his bed to the outside of his home on the 4th of July so that he could enjoy the fireworks display from his home, along with the joys experienced by her children. That was truly an incredible day and my brother was so happy, and all of this is attributed to Francesca. In my opinion, Francesca is the benchmark, not only of a home health caregiver, but an extraordinary loving and caring human being, and I find that my family was truly blessed to have her in the care of my beloved brother. I strongly recommend that you consider her for any prospective position you may have available as I am sure you will find her to be an exceptional asset. Sincerely

ams Anita Moura Sedler

EDUCATION High School Diploma

Victor Valley High School Ca, Victor, CA

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