DENISE
MOORE
MEDICAL ASSISTANT
************@*****.***
Detroit, Michigan 48214
CONTACT
SKILLS
Multi-Line Telephone System
Operation
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• Updating Medical Records
• EPIC EMR
• Medical Coding
• Administering Immunizations
• Telephonic Triage
• Logging Messages
• Medical Billing and Coding
• Referrals
• Phlebotomy
• Simple dressings
• Vital signs monitoring
• Reliable team player
• Wound care specialist
Knowledge of EKG rhythm
interpretation
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Office Manager
HCD Health Care Group, Detroit, Michigan
Lead Medical Office Assistant
Kaiser Permanente, Marrow, GA
Lead Certified Medical Assistant
Emory Midtown Hospital, Atlanta, GA
EXPERIENCE
March 2024 - Present
Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
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I requisition office supplies, handle equipment maintenance, facilities maintenance, information systems maintenance, and complete expense reports
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• I answer and direct phone calls, and record and relay messages
• Trained and onboarded new office staff members.
You will maintain electronic calendars, handle scheduling and planning of events, schedule out of town meetings, transportation and accommodations
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Provided administrative support for executive staff, including scheduling
• meetings, preparing agendas and taking meeting minutes.
• Work with the State VFC Immunizes
June 2023 - February 2024
• Supported physicians in examinations, procedures, and diagnostic tests.
• Triaged patients and performed vital checks for patient flow facilitation.
• Helped prepare medical instruments and equipment. Conducted physical assessments including height and weight measurements, vision screenings, hearing tests.
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• Administered injections under the direction of a physician or nurse practitioner. Assisted physicians and nursing personnel with injections. phlebotomy, and other patient care procedures.
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Tracks referrals and case documents via designated state systems.Knowledge and skill in use of ancillary equipment with an understanding of how the results will affect the study outcome Performed basic clinical duties such as dressing changes, wound cleaning, dressing removal, suture removal, splint application, removal.
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Ability to produce and assess high quality scans and quality control images
• using independent judgement to recognize abnormal or unacceptable results. Initiates referral for Medicare and Waiver process if member is not already Medicare or waiver established.
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June 2022 - March 2023
• Triaged patients and performed vital checks for patient flow facilitation. Assisted physicians and nursing personnel with injections. phlebotomy, and
• other patient care procedures.
Certified Medical Administrative Assistant
Tri- State Occupational INC., Detroit, Michigan
Certified Medical Assistant
WellStar Medical Group, Atlanta, GA
Conducted pre-authorizations and referrals to meet third-party insurer requirements.
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Cleaned treatment rooms and medical instruments, complying with infection
• control standards.
• Authorized drug refills and provided prescription information to pharmacies. Collected blood, tissue and other laboratory specimens, logged specimens and prepared them for testing.
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• Cleaned and sterilized instruments and disposed of contaminated supplies.
• Obtained medical information and measured vital signs, weight and height.
• Prepared treatment rooms for patient examinations, kept rooms neat and clean. July 2021 - June 2022
Prioritized patient needs identified through phone, electronic, and walk-in
• communication to comply with established guidelines.
• Triaged patients and performed vital checks for patient flow facilitation. Assisted physicians and nursing personnel with injections. phlebotomy, and other patient care procedures.
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Conducted pre-authorizations and referrals to meet third-party insurer
• requirements.
Contacted medical facilities or departments to schedule patients for tests or admission.
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Ability to develop new protocols for imaging procedures. Performed general office duties, such as answering telephones, taking dictation and completing insurance forms.
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Recorded patients' medical history, vital statistics and information such as test
• resulted in medical records.
August 2018 - August 2021
Delivered administrative support to physician practices aiding in quality healthcare services.
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• Triaged patients and performed vital checks for patient flow facilitation. Assisted physicians and nursing personnel with injections. phlebotomy, and
• other patient care procedures.
Conducted pre-authorizations and referrals to meet third-party insurer requirements.
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Cleaned treatment rooms and medical instruments, complying with infection control standards.
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Complied with personal protective equipment requirements to protect against
• exposure to infectious body fluids and other hazardous substances. Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
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Ability to obtain, assess, and document pre-therapy patient preparation information and provide post-therapy patient education following proper
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Certified Medical Assistant
Grady Hospital, Atlanta, GA
Medical Assistant
DMC Medical Hospital, Detroit, Michigan
administration of advanced therapy dose. Authorized drug refills and provided prescription information to pharmacies.
Recorded patients' medical history, vital statistics and information such as test
• resulted in medical records.
• Prepared and administered medications as directed by physician. Performed general office duties, such as answering telephones, taking dictation and completing insurance forms.
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Operated x-ray, electrocardiogram (EKG), and other equipment to administer
• routine diagnostic tests.
• Changed dressings on wounds.
Kept financial records and performed other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients.
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January 2012 - August 2018
Conducted pre-authorizations and referrals to meet third-party insurer
• requirements.
• Obtained patient medical histories for inclusion in records. Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances.
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Assisted physicians and nursing personnel with injections. phlebotomy, and
• other patient care procedures.
Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
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Performed general office duties, such as answering telephones, taking dictation and completing insurance forms.
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Recorded patients' medical history, vital statistics and information such as test
• resulted in medical records.
• Inventoried and order medical, lab, or office supplies or equipment. Kept financial records and performed other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients.
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January 1998 - March 2012
• Triaged patients and performed vital checks for patient flow facilitation. Assisted physicians and nursing personnel with injections. phlebotomy, and other patient care procedures.
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Conducted pre-authorizations and referrals to meet third-party insurer requirements.
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Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
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Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
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Medical Assistant
Manor Medical, Detroit, Michigan
Cleaned treatment rooms and medical instruments, complying with infection control standards.
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Administered injections per physician orders while adhering to safety guidelines
• set forth by the facility's policy manual.
January 1994 - March 1998
• Performed EKG testing under the direction of a cardiologist or other specialist.
• Scheduled appointments for patients.
• Educated patients about their conditions and treatments. Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
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Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
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• Stocked supplies and instruments for examination rooms.
• Triaged patients and performed vital checks for patient flow facilitation.
• Performed patient intake and assisted in patient care procedures. Assisted in medical record keeping and filing, including patient registration and
• scheduling appointments.
Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
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Conducted pre-authorizations and referrals to meet third-party insurer requirements.
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Leadership/Managerment Candidate
Beulah Heights University, Atlanta, GA
Paralegal
Georgia State University, Atlanta, GA
EDUCATION
Expected graduation June 2023
January 2013