Sales Executive Customer Service
Resume:
Jeremy Frank
Sales Executive
Las Vegas, NV
********@*****.***
An experienced, goal oriented Sales Executive with expertise in building and establishing a strong client base through indirect and direct sales. In-depth knowledge of developing and maintaining meaningful relationships with clients to ensure recurring business. Mindful of coordinating sales activities with other departments and units. Proficient team leader with strong communication and organizational abilities. Authorized to work in the US for any employer
Work Experience
Senior Sales Executive
Marriott Vacations Worldwide-Las Vegas, NV
January 2022 to Present
Sales Executive in vacation ownership.
One on one presentations with existing owners and potential new owners in accordance to Marriott Brand Standards.
Excel in client bases sales.
Facilitated training classes for Vistana signature experience incorporated into Marriott Vacation Ownership.
Recognized company wide for production.
Sales Executive
Hilton Grand Vacations-Park City, UT
August 2021 to December 2021
Facilitate ownership presentations and introduce new and existing owners to vacation ownership with Hilton Grand Vacations. Number one executive on direct line VPG. Discuss all aspects and benefits of ownership while incorporating importance of Hilton Honors Hotel program. Consistently recognized as top representative in customer feedback.
Sales Executive
Marriott Vacations Worldwide-Las Vegas, NV
February 2021 to August 2021
Conducts personalizes vacation presentations.
Provides experience customer service with new and existing owners Proficient in Marriott Vacation sales process.
Sales Executive
Westin Riverfront Resort and Spa-Avon, CO
February 2016 to February 2021
• Conducts personalized vacation ownership presentations for clients
• Proficient in Westin and Sheraton Vacation Ownership sales
• Provides service to all guests in accordance with brand standard set forth by Westin Vacation
• Top 5% volume producer for western united States Vistana Signature Experience
• Recognized five star sales associate
• Customer retention rate recognized
Director of Business Development
JR Hobbs Group-Sacramento, CA
2014 to 2016
firm providing consulting services to the public sector)
(Sacramento, California) 2014 - 2015
Director of Business Development
• Searched for contracting opportunities
• Created bid packages in response to Statement of Work (SOW) proposals issued by state of California agencies
• Secured $1.9 million in contracts in 18 months
Sales Executive
Westin Ka'anapali Ocean Resort Villas/Starwood-Maui, Hawaii, US July 2006 to June 2014
• Demonstrated sales pipeline of $22.6 million in consultive sales.
• #1 Volume per Guest rating for 2010, 2012, 2013
• Top 15 in production for Starwood Properties, Western U. S. for 2011 and 2012, 2013
• Recognized as a Four-Star Producer.
• Created curiosity regarding Starwood Vacation Ownership.
• Provided service to all guests in accordance with Brand Standard set forth by Starwood Vacation Ownership.
Senior Sales Executive
Kahana Falls Resort/Trading Places-Maui, Hawaii, US 2004 to 2006
• Excelled in relationship-based selling, client rapport and customer Service. Instrumental in assisting resort in setting all-time sales records.
• Organized all tours and excursions, as well as outline vacation plans for guests.
• Conducted breakfast briefings for all arriving guests, with average guest attendance in excess of 100 people.
• Organized and conducted potential Ownership tours for prospective clientele. Director of Guest Services and Island Orientation
Noelani Vacation Resort-Maui, Hawaii, US
2003 to 2004
• Organized all tours and excursions, as well as outline guest vacation plans.
• Conducted breakfast briefings for all arriving guests. Realtor
Maui Lodging, LLC-Maui, Hawaii, US
1998 to 2004
• Excelled in relationship based selling. Sales in excess of $17.5 million
• Assisted buyer and seller in real estate transactions.
• Presented marketing strategies and presentations to clients.
• Represented clients with integrity and honesty.
Education
Bachelor's in Business Administration
Vanguard University - Costa Mesa, CA
1993 to 1995
Clackamas Community College - Portland, OR
1992 to 1993
Skills
• Direct Sales
• Business Development
• Guest Services
• Sales Management
• Presentation Skills
• Account Management
• Relationship Management
• Customer Relationship Management
• Negotiation
• Forecasting
• Branding
• Outside Sales
• Customer service
• Sales
• Administrative experience
• Continuous improvement
• Organizational skills
• Communication skills
• Leadership
• Guest services
• Outside sales
• Forecasting
• Time management
• Sales management
• Cash register
Awards
Top producer Vistana signature experience
January 2021
Top Sales Vistana signature experience
2020
Top Sales Vistana signature experience
2019
Top Sales Vistana Signature Experience
2017
Certifications and Licenses
Real Estate License
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