Latonya Johnson
850-***-**** ************@*****.***
Objective
To secure a position within a dynamic organization, leveraging my expertise in administrative support, data entry, and customer service to contribute to the success of the departmental operations.
Professional Summary
•Comprehensive understanding of data collection, analysis, and recovery methodologies.
•Extensive experience in providing exceptional customer service both in-person and via telephone.
•Demonstrated leadership capabilities in educational and professional environments.
•Proven problem-solving abilities with strong interpersonal and communication skills.
Technical Skills
•Proficient in Microsoft Word, Excel, and PowerPoint
•Experienced in data entry and database management
•Skilled in operating office equipment including copiers, scanners, and fax machines
Education
ITT Technical Institute, Tallahassee, FL
Associate of Science in Criminal Justice, December 2011
Lively Technical Center, Tallahassee, FL
•High School Diploma, May 2003
•Nursing Assistant Program, June 2003
•Phlebotomy Certification, December 2003
Certifications
Licensed Phlebotomist, year
Certified Nursing Assistant, year
Professional Experience
Title, HomeInstead Senior Care, Tallahassee, FL 2020 - Present
•need short description
Volunteer Mentor, Astoria Park Elementary School, Tallahassee, FL 2011-
•Provided one-on-one tutoring and social support to students.
•Assisted with clerical duties such as preparing and organizing educational materials.
Environmental Services Engineer
Enviro Service, Tallahassee, FL 2011-
•Ensured compliance with sanitation standards and managed inventory.
•Conducted audits and maintained records for environmental compliance.
Caregiver, Parish Family, Tallahassee, FL 2009 – 2010
•Delivered housekeeping and social services for an elderly client.
•Maintained accurate records of care and services provided.
Lead Cashier, Winn Dixie, Tallahassee, FL 2008 – 2009
•Managed cashier operations and provided excellent customer service.
•Handled clerical tasks such as data entry, filing, and preparing reports.
References
Available Upon Request