Service Delivery Workday Hcm

Srujana Chinnolla Email : ***************@*****.***

Workday HCM Consultant Mobile: +1-475-***-****

SUMMARY:

Around 4 years of techno – functional Workday & experience in Analysis, Design, development, Testing, Implementation ERP projects.

Implemented Workday for Various HCM modules which include Benefits, Recruiting, Time and Absence & Compensation management modules.

Support decision making process with ad hoc reporting and analysis on a wide range of business and financial matters.

Manage customer centric operations &ensure customer satisfaction by achieving quality service delivery, set expectations accordingly and timely escalations status reporting.

Understanding High Level requirement by using Process Flow Diagram via MS. Visio.

Experienced in analyzing and preparing Project Deliverables such as Business Requirement Document (BRD), User Requirement Specification and Functional Requirement Document (FRD)/ SRS and proposed changes for process improvement with knowledge of Scrum Meetings.

Ability to identify and articulate IT solutions that provide desired business results with the ability to move cleanly from theoretical to implementation thinking.

Able to interact and communicate with all levels of staff and project management in both the business and the technical areas, with the ability to keep discussions at the appropriate level of abstraction.

Hands on experience in end-to-end full life cycle implementation of Workday.

Analyzed Business and Integration requirements, Functional Analysis for development and support of various integrations from Workday and other third-party vendors like ADP.

Configuring dashboards and its contents add/remove Work lets, Profile, Profile Group, Report as Worklet, give access to workers based on their security groups.

Customizing the worker profile info in the tabs (such as Compensation, Absence, Benefits, Career, Performance, Overview / Personal Information, Work History) to show/hide based on the employee types such as wages or salaried and configuring Worklets to show/hide on the landing pages based on the security groups.

Expertise in Workday Report writing and Analytics (Advanced, Composite, Matrix, Simple, search, trending and Transpose) and creating Custom and Ad-hoc reports using different combinations of calculated fields.

Created Advanced Reports by using Calculated Fields, Sorting, Filtering Report Fields, providing Advanced Filtering Option, Creating Sub Filters and by using related Business Objects.

Created advanced reports like New Hire Demographics, Worker by Organization, Benefit Enrollments.

Experienced in Workday Report Writer, EIB, Cloud Connect, Calculated Fields, Packaged Integration Workday Studio Integration, Document Transformation, XSLT, integration output in fixed length, XML and CSV files.

Very good experience on creates, deploy, and maintain Workday Custom reports (Simple, Advance, Matrix, Trended, Composite etc). Report Security, Data Source Security, Report Field Security, Report Trending, Management/Report Tracking, Report Scheduling and sharing report output, Report Sharing as a Worklet, and Report as a Service (RaaS).

Hands on experience in creating Inbound/Outbound integrations through Enterprise Interface Builder (Confidential) using XSLT's, XSLT Mappings and XML Mappings.

Experience on creating/maintaining advance reports using Workday Studio/BIRT for reports, Various Dashboard reports/analytics in workforce planning, Benefit, Payroll, Time and Absence Management.

Worked on Business Processes, Security, Compensation and also Custom Reports in Workday and generated simple, Advanced, Matrix reports.

Good knowledge of SQL database and queries.

Experience in all phases of the Workday implementation lifecycle namely - Requirement gathering, Analysis, Design, Development and Testing.

Experience in Workday Configuration of Personnel Administration, Org Management, Compensation Management, Benefits, Time, Payroll and Security.

Involved in Interface Design and Data Migration/Conversion and provided detailed process diagrams for the technical team.

Has extensively worked in documenting and gathering Functional requirements for the Business processes and modules like recruitment, Absence Management, Compensation, Talent and Performance, etc.

Executed test cases, documented results and helped disposition and troubleshoot issues for retesting.

Designed and built both inbound and outbound EIB integrations in various segments of Workday system and worked with Core Connector, Cloud Connector, Report Designer, Workday Studio, Data Conversions loads, XML, XSLT, generated and developed Custom Reports, Advanced Reports as needed by business.

SKILL SET:

Workday HCM

Compensation, Benefits, Time and Absence, Human Resource Management, Recruiting, Talent and Performance.

Workday Skills

Custom Reports, Calculated Fields, EIB, Core Connectors, XSLT, XML, Workday Studio, Benefit plans, Active Directory Changes.

Reporting Tools

Workday Report Writer, WD Studio Report Designer

Languages

XML, XSLT, ETV/XTT, JSON, WD XML, C, C++, HTML, Java, WQL

Other skills

MS PowerPoint, MS Project, MS Excel, Client Interaction, project execution.

Methodologies SDLC

Waterfall model, Rational Unified Process (RUP), Agile, Scrum.

Operating Systems

Windows

PROFESSIONAL EXPERIENCE:

Client : Trinity Health, Livonia, MI Jan 2024 – Present

Role : Workday Integration Consultant

Responsibilities:

•Involved in the implementation from the scratch beginning with tenant set up and creation of supervisory organization and cost centers

•Created user based and roles-based security groups and the corresponding roles.

•Streamlined the business process security policy as per the requirement

•Worked as a security admin and was responsible for maintaining the privacy of and integrality of workday data using the workday delivered security groups as well as custom.

•Worked with multiple clients on Discovery sessions for multiple integrations like EIBs, Core Connectors and CCBs.

•Examples of Studio integrations worked on – Inbound studio to update Cost Centers, Inbound Fieldglass integration to load Hire data for contractors, Outbound studio to send supplemental pay data to ADP.

•Examples of Studio Components used – Workday out REST, Workday out SOAP, Splitter, Aggregator, Write Store, PIM.

•Created job based and location-based security groups to control access and bring localization

•Worked with reporting team to finalize the access related to the reportable items

•Extensively worked on business process definition configuration involving all different types of action and approvals, checklist.

•Participated in the design and optimization of all global HR processes. Ensured the Workday HCM system is Configured and leveraged to support HR business processes

•Developed various calculation fields on specific reports to pull the required data.

•Developed advanced reports wherein I had to use different business objects and related business objects.

•Worked on setting up scheduling of reports and understanding the required permissions for report sharing.

•After the Go live, involved in troubleshooting the day-to-day transaction and business process discrepancy issues and introduced hot fixes as and when needed.

•Designed, configured and automate business processes to enhance the current application systems for HCM including Hire, Change Job, Termination, Propose Compensation etc.

•Configured Security objects including Management Hierarchies, Regions, Locations, edited Domain and Business Process Security Policies, Tenant setup and created reports to meet customer requirements.

•Developed outbound integrations using EIB, WSDL, XML, and XSLT Document Transformation for several integrations from Workday to downstream internal and vendor systems and provided necessary security for related functional area to launch the EIB.

•Documentation of Workday processes/configurations/customizations.

•Created Technical and Functional Design documents for new interfaces.

•Generate different kinds of reports - Simple, Advanced and Matrix reports for client requirements within Workday Tenant.

•Created reports that extract Workday data and manipulate the data in other formats for various needs.

•Worked on setting up scheduling of reports and understanding the required permissions for report sharing and support the various reporting functions with Simple and Advanced Reports, defining columns, business objects, fields, columns heading overriding, multiple sorting techniques, sorting by secondary objects with respect to Workday functionality and client business requirements for new implementation initiatives.

•Worked on Payroll Interfaces and designed integrations in both EIB (inbound/ outbound) and Core Connector, managing business processes, working with EIB.

•Configured and tested Workday Compensation including Packages, Salary & Hourly, Bonus & merit plans.

•Troubleshoot the security related issues involving the access and restriction of data for different functional areas and Worked on Setting up dashboards and worklets

•Helped in troubleshooting integration issues and provided support in resolving defects.

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Client : Vialto, Hyderabad, India Sep 2020 – Aug-2022

Role : Workday HCM Consultant

Responsibilities:

•Extensively worked with SMEs to configure the environments with all the business needed application configurations and setups.

•Plan and create various reporting documents for End Users module guides, Setup and Configuration guide for SME's, process operational guide and manuals for operations users and other as needed.

•Developed a thorough understanding of Payroll, Staffing, Benefits, Compensation and Time Tracking through observation, elicitation, and document analysis.

•Worked extensively on integrations – Core connectors, EIBs, Cloud connectors and Studios.

•Worked on Core HCM, Payroll, Benefit vendor, Time & Labor, Recruiting integrations.

•Setup Compensation eligibility rules based on compensation grades and job profiles.

•Involved in the Merit planning and Bonus processing, Used Agile methodology throughout the project life cycle.

•Designed business flow diagrams and processes, which included processes in Staffing, job benefits, compensation grades and packages.

•Manage business application implementations, changes, enhancements, and process Improvements. Configures Workday core HR, time and pay structures, benefits, absence Management, Compensation structure, and integrated talent management.

•Day to day support of Workday HCM, Security, Compensation and Reporting issues.

•Created, enhanced existing reports. Worked with standard and Custom Reports, assigning security to the reports primary and related business objects.

•Managed Data Conversions, HR and Compensation related business process configuration and configuring the application per customer requirements.

•Created and tested various Workday reports in the categories of Compensation, Payroll, Benefits, Recruiting, Talent & Performance, Compliance, International Assignment, Contingent Worker, Scheduled Processes, Headcount, and Termination.

•Experience in setting up scheduling of reports (custom, ad-hoc) and understanding the required permissions for security report sharing, performing specific authentications on reports.

•Experienced in creating various report types, including advanced, matrix, composite, search, trended, inbox.

•Created multiple reports for Benefit Module like Benefit Census, Benefit elections and Bi-weekly deductions.

•Worked with business owners to ensure report designs met requirements.

•Developed and support 20 individual Workday reports (worklets) currently being utilized on 4 unique dashboards and available to over 200 Managers, Compensation Partners, Talent Partners, Executives, HR Partners, and HR Operations users combined.

•Developed Inbound CCB Integrations for Fidelity Loan Feedback and Deferrals, Outbound CCB integration for Demographic and Contribution + DT with Fidelity.

•Developed benefit integrations with third party vendors like United Health Care, Delta Dental and VSP Vision. Created EIB outbound integration using Custom Report Transformation with Opium Bank for HSA.

•Created EIB+DT integration with Sail Point, ADP for Disbursement garnishment and UNUM for FMLA Eligibility.

•Created Ed Assist Bright Horizons and Global Cash Card integrations using CCW+DT and done SSO Setup.

•Created advanced Reports Time to Hire, Time to Fill and Matrix reports for Source to Pipeline, My open job requisition requirement in Recruiting module.

Client : Jade Global Software Pvt Ltd, Hyderabad, India July 2019 – Aug 2020

Role : Workday HCM consultant

Responsibilities:

•Solution Architecture / Design/Propose and/or Support Process Definition / Changes

•Gathering the functional requirements from the client for the integrations and creating the technical specification documents and scoping out the list for the workday implementations.

•Built inbound integrations with American Express to bring in the card holder data of employees and the respective card transactions information into Workday using Studio with Workday Resource Management Web service.

•Participating in configuration and administration of Core HCM, Absence Management, Time Tracking, Benefits, Recruiting, Performance, Compensation and Payroll.

•Configured time off and employee leave events including business processes such as Request Time Off, Correct Time Off, Request Leave of Absence and Request Return from Leave of Absence.

•Experience in configuring and assigning domain, role, and user-based security groups.

•Configured Workday security roles and groups to the required level of confidentially and segregation of duties.

•Designed and configured custom reports for Finance, Compensation and Payroll.

•Configured business processes for Hire, Create Requisition, propose compensation and Assign Organizations, and created web services in the integrations to replicate the business processes automatically.

•Involved in Rollout of the configured Self Service Modules. Configured a payroll interface with ADP to send all employee changes and payroll related information necessary to run payroll.

•Giving Finance Functional support to client and solving end user queries. Defining Business Process in tenant and using Industry Print tool for the same.

•Analyzed client's HR/Payroll business needs through client working sessions and supported configurations of new business processes and a future state design.

•Developed different custom reports including matrix reports, advanced reports, composite reports on all modules, which includes Compensation, Benefits, Core HR, and Payroll.

•Performed configuration to support new and existing functionality.

•Assist and Plan development of Implementation plan for implantation of Workday Rollout from Oracle HR system, PeopleSoft HR Systems.

•Design, build reports and Dashboards and assist in development in OBBIE ad hoc queries and analysis.

•Provide support to the client in data analysis, discovering and fixing data issues and assisting with OBBIE dashboards/ Reporting Questions.

•Managed/created various Compensation Packages, Compensation Plans, Compensation Grade, Grade Profiles, Expenses items etc.

•Day to day support of Workday HCM, Security, Compensation and Reporting issues.

•Performed Post go live production support to finance team to perform first month end close and reporting.

•Collaborated with the integration consulting team in helping to configure and test integrations between workday and third-party custom solutions.

•Supporting the users during UAT in resolving functional queries related to upgraded applications.

•Created various EIB integrations using Workday templates and engaged in validating and customizing BPs for integration.

Education Details

Master of Science in Computer sciences, University of Newhaven, USA.

Bachelors in Information Technology from TKR college of engineering and technology, India.

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