Administrative Assistant
Resume:
Danielle Perow
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Professional Summary
Organized and dedicated Administrative Assistant
with proven track record of providing exceptional
customer service in fast-paced environments.
Offering keen attention to detail and strong decision- making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Work History
2024-01 -
Current
Income Tax Preparer
Jackson Hewitt Tax Service Inc., Ludington, MI
Prepared accurate and timely returns for over 100
clients annually
Demonstrated ablity to interpret and apply
federal and state tax regulations, resulting in 100% accuracy and compliance with tax laws
Streamlined tax filing processes, reducing
preparation time by 20% while maintaining
thoroughness and compliance bullet
Ensured client confidentiality while adhering to all applicable privacy laws
2022-05 -
2023-09
Lead Bartender
Golden Sands Golf Course, Mears, MI
Maintained secure cash drawers, promptly
resolving discrepancies in daily totals
Trained 15 new bartenders on drink preparation,
product promotion, and sanitation protocol
Conducted regular inventory count to keep liquor
and bar supplies stocked, avoiding expensive rush
orders
Adhered to state laws regarding alcoholic
beverage services and consumer regulations
Contact
Address
Ludington, Michigan, 49431
Phone
********@*****.***
WWW
https://bold.pro/my/dani-
perow/325r
Websites,
Portfolios,
Profiles
www.linkedin.com/in
/danielleperow
Skills
Leadership
Interpersonal Skills
Problem-Solving
Time Management
Organization skills
Intuit QuickBooks
Microsoft Office
Calendar Management
AP/AR
Analytical Skills
Computer Proficiency
Travel Planning
Crafted 'cocktail of the day' menu to utilize
slow-moving inventory, reduce losses, and
increase daily revenue.
2021-05 -
2021-09
Reservation Sales Agent
Manistee National Golf and Resort, Manistee, MI
Provided exceptional customer service and
support for a diverse clientele, leading to 95%
customer satisfaction rating
Demonstrated calm and professional demeanor
in high-pressure situations while utilizing
exceptional communication skills to resolve guest
issues promptly
Coordinated with housekeeping and
maintenance staff to ensure 150 guest rooms are
prepared to highest standard
Designed training program for new reservations
staff leading to increase in staff retention by 20% 2019-04 -
2020-09
Administrative Assistant
Precision Quality Services, Grand Rapids, MI
Provided excellent customer service to internal
and external stakeholders, demonstrating high
level of professionalism
Managed calendars, scheduled meetings, and
coordinated travel arrangements for executives
Drafted correspondence, reports, and
presentations with appropriate business tone and
100% accuracy in spelling and grammar
Maintained office supplies and equipment
inventory, ensuring office operations ran smoothly. 2017-08 -
2019-03
Restaurant Manager
The Q Smokehouse, Ludington, MI
Carefully interviewed, selected, trained, and
supervised staff
Analyzed sales data to identify trends and adjust
purchasing decisions accordingly
Developed unique marketing campaigns to
create presence within community and help drive
sales
Effectively managed payroll and timekeeping for
staff of 35, and completion of required paperwork
for new hires and terminations
Handled escalated customer concerns with
speed and knowledgeable support to achieve
optimal satisfaction and maintain long-term
loyalty
Kept facility compliant with health codes,
sanitation requirements, and license regulations,
alleviating risk of expensive fines
Education
2021-05 -
2025-05
Bachelor of Science: Accounting
University of Phoenix
A.A. in Business Administration
Contact this candidate