Customer Service Dental Assistant
Resume:
shahenda-farag v Done
shahenda farag
Dundalk, MD 21222
***********@*****.***
focused on customer service . professional with strong troubleshooting skils and strong focus on
workplace.
Action -oriented with a strong ability to communicate effectively with variety of audiences including
technology,executives and business. able to work fast base workflow.
have dental assistance certificate and finish course of dental assistant.
Work Experience
Amazon Fulfillment center_BWI5_baltimore,MD
Amazon - Dundalk, MD
November 2021 to December 2024
.collaborated with other associates on day-to-day tasks in order to increase productivity and meet
operational goals.worked well with coworkers on initiatives that aimed t improve production quality
workflow in a measurable way.placed packed boxes on conveyor belts to be transported to shipping
station.double checked the accuracy of product load and transported to shipping stations.collaborated
with other associates on day-to-day tasks in order to increase productivity and meet operational
goals.rearranged boxes and aisles to create more floor space and allow forklift operators to move freely
throughout warehouse.used equipment like pallet jacks and hand trucks to move heavy boxes.reduced
fulfillment errors by quickly picking item to the apporiated bins with RF scanners.followed procedures at
all times for my own and team's safety
Substitute Teacher
Kelly
.Provided instruction and guidance to students in the absence of a
regular teacher.
.Organized lesson plans and activities for students.
Assisted with classroom management issues when needed.
Education
Microbiology and chemistry in Microbiology and chemistry
Skills
Workday
Microbiology
customer service
very fluent in arabic and english
Endnote
Basic computer skills,Microsoft office suit, Power point,spreadsheet
Excellent in communiction
Early childhood education
Classroom experience
Languages
* English - Fluent
* Arabic - Fluent
Certifications and Licenses
Certified Dental Assistant
Certificate of completion from kelly Eduction
First Aid Certi
ication
Child Development Associate Certification
Contact this candidate