Administrative Assistant Support
Resume:
C O N TACT
************@***.***
Haines City, FL 33844
phone
address
P R O F E S S I O N A L S U MMARY
Highly experienced, organized and detail-oriented
administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent
organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business
performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company
objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and
increase service value.
E D U C ATION
August 1988
High School Diploma
Haines City Senior High, Haines City, Florida
E X P E R I E N C E
February 2008 - Present
Administrative Assistant
Watts Construction Inc, Haines City, Florida
Maintained files and filing, keeping sensitive
information confidential.
•
Answered phone calls, directed inquiries to
appropriate personnel, responded to customer
requests in a timely manner.
•
Provided administrative support to management
staff, including scheduling meetings and
appointments, preparing agendas, taking minutes,
and maintaining records.
•
Developed and maintained filing systems for
confidential documents and records.
•
Managed office supplies inventory and placed
orders when necessary.
•
Compiled and entered data into various databases
to ensure accuracy and completeness.
•
Maintained database of client contact information
with accuracy and attention to detail.
•
Served as primary point of contact for facilitating operational and administrative inquiries.
•
Maintained office inventory by assisting with supply orders.
•
Monitored daily operations in order to ensure
efficient workflow processes were being followed.
•
Used Microsoft Office Suite to create and revise
documents and presentations.
•
Maintained calendars and schedules to set
appointments for management team.
•
Processed incoming mail and distributed to
relevant departments or individuals.
•
Established professional and collaborative working relationships with company associates and external parties.
•
Facilitated communication between different
departments within the organization.
•
Resolved issues, escalating major conflicts and
concerns to appropriate personnel.
•
ADMINISTRATIVE ASSISTANT
S H E R R Y G U I N N
Screened incoming telephone calls, routing to
appropriate personnel.
•
Greeted visitors and provided general information
about the company.
•
Assisted the executive management team in
making informed decisions by providing timely and
accurate administrative support.
•
Built and maintained relationships with vendors
and other external contacts.
•
Prepared documents for meetings including
agendas, handouts and other materials.
•
Proofread documents for grammar accuracy prior
to submission.
•
Compiled data from various sources into organized
reports for review by management team.
•
Organized monthly expense reports according to
company policies and procedures.
•
Generated regular reports on project progress
utilizing spreadsheet software applications like MS Excel and Access.
•
Prepared agendas and materials for meetings and
conferences.
•
Updated internal databases with new employee
information such as contact details and job titles.
•
Searched for information in company databases or
online to answer questions or resolve problems.
•
Coordinated travel arrangements for employees
and clients as needed.
•
Scheduled conference calls between internal teams
and external vendors or customers.
•
Answered telephones to give information to callers, take messages, or transfer calls.
•
Operated office equipment, such as fax machines,
copiers, and phone systems and arranged for
repairs when equipment malfunctions.
•
Created, maintained and entered information into
databases.
•
Scheduled and confirmed appointments for clients,
customers, and supervisors.
•
Greeted visitors and callers and handled inquiries and directed them to appropriate persons
according to needs.
•
Scheduled and confirmed appointments for clients
or customers.
•
• Maintained scheduling and event calendars.
Made copies of correspondence and other printed
material.
•
Ordered and dispensed supplies to maintain office
inventory.
•
• Assisted staff with computer usage.
Opened, read, route, and distributed incoming mail and other materials and answer routine letters.
•
Maintained timekeeping information and submitted
and processed payroll.
•
Opened, routed, and distributed incoming mail to
staff members.
•
Established work procedures and schedules and
kept track of daily work of clerical staff.
•
Learnt to operate new office technologies as were
developed and implemented.
•
Arranged for repairs for office equipment
malfunctions.
•
Located and attached appropriate files to incoming
correspondence requiring replies.
•
Searched to find needed information, using such
sources as Internet.
•
Prepared conference and event materials, such as
flyers, and invitations.
•
Reviewed work completed by other employees to
verify proper spelling and grammar.
•
Operated dictation machine or took dictation by
shorthand to transcribe information.
•
S K I L L S
• Back Office Operations
• Cash Deposit Preparation
• Sales Plan Implementation
• Business Writing
• Records Management Systems
• Data Entry Documentation
• Document Retrieval
• Account Balancing
• Customer Service
• Detailed Meeting Minutes
• Meeting Minutes
• Workers' Compensation Knowledge
• Mail Management
• Schedule Management
• Workflow Planning
• Data Collection
• Time Management
• Calendar Management
• Technical Support
• Office Management
• Records Management
• Multi-Line Phone Systems
• Reading Comprehension
• Team Bonding
• Staff Management
• Closing and Contract Negotiations
• Critical Thinking
• Project Planning
• Employee Timesheet Processing
• Training and Development
• Contract Agreement Preparation
• Data Management
• Typing Proficiency
• Correspondence Writing
• Office Equipment Maintenance
• Business Administration
• Risk Management
• Phone Call Answering
• Project Management
• OSHA Compliance
• Accounting Support
• Staff Motivation
• Customer and Client Relations
• Prioritizing Patients
• Travel Planning
• Performance Improvement
• Database Administration
• Administrative Support
• Account Reconciliation
• Microsoft Office
• Complex Problem-Solving
• Internal Communications
• Statistical Data Gathering
• Customer Relations
• Business Planning
• Records Preparation
• Credit Checks
• Full-Cycle Accounting
• Sorting and Labeling
• Business Correspondence
• Filing
• Marketing
• Budgeting
• Spreadsheets
• Prioritization
• Recordkeeping
• Proofreading
• Coordination
• Documentation
• Bookkeeping
C E R T I F I C ATIONS
• Certified Nurses Assistant
• Licensed Nail Technician & Facial
• Licensed Realtor of Florida
• Notary of The State of Florida
R E F E R E N C E S
References available upon request
C OMMUNITY S E R V I C E
January 2022 - Present
Secretary Northeast Chamber of Commerce, Haines City, FL
• I sit on the Board of Directors
Contact this candidate