Essex, Maryland ***** 443-***-**** ************@*****.***
JACQUELYN L BROWN
To obtain employment with an organization to utilize set of unique skills and continue to develop
To meet all Company Procedures and expectations
To grow with the company
PROFESSIONAL
SUMMARY
SKILLS ● Security Protocols
● Safety Violations
● Security Strategies
● Weather Assessments
● Quality Assurance
● Valid Driver's License
● Contractor Oversight
● Information Protection
● Monitor Group Safety
● Furniture Repair
SECURITY ESCORT/TS/SCI W/POLY 01/2023 to Current
Cencore Associates (Part Time), Fort Meade, MD
SHUTTLE BUS DRIVER/SECURITY ESCORT/TS/SCI WPOLY 03/2022 to Current Chugach Government Solutions, Fort Meade, Md
WORK HISTORY
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
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● Carried out day-day-day duties accurately and efficiently. Meet uncleared workers at their point of ingress to secure environment; Observe un-cleared workers while they perform their duties
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I have to stand for long period of time and keep uncleared workers insight as long as they are in building
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Follow all company personnel, safety policies, and perform all safe assigned duties in safe work manner
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Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
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Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
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Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
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● Operated with safety and skill to avoid accidents and delays.
● Transported customers to and from [Location].
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
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● Finalized daily logs on schedule to update internal records and uphold DOT requirements.
● Security Escort : Meet uncleared workers when they come in to wash the buses
● Observe uncleared workers while they perform their work duties
● I had my Security Escort Clearance since 05/ 23 with Chugach DRIVER 06/2016 to Current
TRANSDEV TRANSPORTATION
SCHOOL BUS DRIVER 10/2021 to 03/2022
MBG Enterprises, Inc, Harman, Maryland
COACH BUS DRIVER 07/2021 to 10/2021
Academy Bus Company, Baltimore, MD
AMAZON PACKER 01/2021 to 07/2021
Amazon, Sparrows Point, MD
● Drove bus to safely transport passengers over scheduled routes and authorized stops.
● My responsibilities are to transport passengers to and from their destination safely Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
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Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
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● Transported passengers safely along prescribed routes according to tight schedules.
● Inspected emergency equipment and verified safe working order for student and driver use. Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
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Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
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Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
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● Conducted pre-trip inspections of bus for safe operation.
● Transported passengers safely along prescribed routes according to tight schedules. Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
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Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
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● Inspected emergency equipment and verified safe working order for student and driver use. Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
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Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
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Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
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● Followed schedules precisely to completely daily routes. Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
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● Completed daily orders with expert picking and packing of shipments.
● Protected materials for transport by correctly packaging products in boxes and crates.
● Complied with safety, health and environmental regulations as prescribed by law. Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
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● Monitored outgoing packages for proper labels and accurate address information. Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
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MTA SCREENER 02/2021 to 06/2021
Trust Consulting Services, Inc, Baltimore, MD
BUS DRIVER 06/2020 to 02/2021
Thouroghbred Transportation, Baltimore, MD
UNEMPLOYMENT 04/2020 to 06/2020
Unemployment, Baltimore, MD
N/A
BUS OPERATOR 03/2019 to 04/2020
DL LLS Joint Venture, Silver Spring, MD
BUS DRIVER 11/2018 to 03/2019
American Limousines, Inc, Baltimore, MD
● Complied with all federal, state and local regulations as well as company rules.
● Adhered to strict screening techniques and procedures while conducting human screenings.
● Do temperature checks on all employees
● Transported passengers safely along prescribed routes according to tight schedules.
● Conducted pre-trip inspections of bus for safe operation. Performed bus driving duties while keeping student safety in mind to maintain good safety record.
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Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
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Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
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Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
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Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
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Contacted dispatchers and company mechanics to report vehicle issues and other problems.
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● Performed regular bus inspections and checked brakes, steering and windshield wipers. Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
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● Transported Government Customers to and from [Location].
● Maintained full understanding of local roads and traffic patterns.
● Maintained clean and neat shuttle for passenger comfort.
● Conducted pre-trip inspections of bus for safe operation.
● Transported passengers safely along prescribed routes according to tight schedules. Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
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● Transported passengers safely along prescribed routes according to tight schedules.
● Conducted pre-trip inspections of bus for safe operation. Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
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Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
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Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
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BUS DRIVER 06/2016 to 11/2018
Transdev Transportation, Baltimore, MD/ Loundon County DRIVER 01/2016 to 06/2016
Halcon
DRIVER 01/2016 to 06/2016
HALCON TRANSPORTATION
MACHINE OPERATOR 111 09/2013 to 01/2016
Becton Dickinson, Sparks, MD
PRODUCTION OPERATOR 09/2013 to 12/2015
BECTON DICKINSON & COMPANY
● Transported passengers safely along prescribed routes according to tight schedules.
● Conducted pre-trip inspections of bus for safe operation. Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
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Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
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Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
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Transport Government passengers from Loudon County to different Government buildings in Washington DC
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● Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
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● Planned and adjusted optimal routes based on traffic and weather conditions.
● Checked in with dispatch service and updated with current location. Transport Engineers and Conductors to and from train tracks safely, and to and from home safely
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I had to drive CSX crew members to different locations, from Baltimore, DC, Virginia, and other parts of Maryland safely
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● Operated machining equipment safely with team of operators.
● Complied with company and OSHA safety rules and regulations.
● Set up and ran machinery to produce exceptional products for industrial needs. Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
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Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
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Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
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● Kept detailed production records and identified hold-ups.
● Maintained equipment performance by lubricating and cleaning components. Updated daily production logs and informed management of production incidents or non-conformance issues.
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● Performs production assignments that are moderately complex in nature Uses independent judgment to plan, perform, make decisions, troubleshoot and problem solve in areas of set-up, operation and processes
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● Receives little instructions on routine work; general instructions on new assignments FAMILY SERVICE COUNSELOR 12/2010 to 09/2013
Druid Ridge Cemetery, Baltimore, MD
FAMILY SERVICE COUNSELOR 12/2010 to 09/2013
DRUID RIDGE CEMETERY
INSURANCE AGENT 11/2010 to 12/2010
Aflac Insurance Company, Joppa, MD
INDEPENDENT SALES AGENT 11/2010 to 12/2010
AFLAC
FURNITURE FINISHER 08/1996 to 11/2010
Macy's, Joppa, MD
● Analyzes and evaluates charts and follows testing and inspection procedures
● Supported families on day of interment to resolve any problems and answer questions.
● Assisted with advanced arrangements for individuals and couples.
● Coordinated paperwork and required records to meet all business and legal requirements. Visited hospitals, nursing homes and hospice facilities to build relationships and give presentations.
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● Helped clients select caskets, markers and memorial options. Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
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Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
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● Worked with cemeteries to schedule grave opening and closing.
● Helped families select funeral and burial details from range of available options. Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
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● Perform various tasks to arrange and direct funeral services Interview family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites
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● Provide transportation for mourners
● Maintained high standards of customer service by building relationships with clients.
● Responded to customer calls swiftly to resolve issues and answer questions. Determined client needs and financial situations by listening and scheduling fact-finding appointments.
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● Approached potential clients by using direct marketing mailings and phone contacts. Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
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Develops base for long-term sources of clients by using referrals, occupational, and special- interest groups to compile lists of prospects
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Determines clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals
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Completes coverage by delivering policy; planning future follow-up visits and evaluations of needs
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Removed old finishes and degraded parts to complete skilled repairs and restore ideal appearances.
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FURNITURE TECHNICIAN 08/1996 to 01/2010
MACY'S
PARCEL PACKER 09/1995 to 08/1996
UNITED PARCEL PICKUP
FURNITURE TECHNICIAN 10/1990 to 09/1995
MARLO FURNITURE
DELIVERY DRIVER 06/1995 to 08/1995
COMMERCIAL COURIER EXPRESS
FURNITURE TECHNICIAN 02/1985 to 09/1990
● Produced smooth finishes by removing imperfections before and after applying coats.
● Protected final finishes by applying lacquers and other sealants. Finished furniture with high-quality finishes through careful application of compounds such as stain, oil and paint.
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Evaluated extent of damage to furniture and determined optimal repair approach based on unique piece requirements.
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● Created unique finishes such as antique looks with help of [Technique] and [Technique].
● Repaired damaged [Type of Item] using different chemicals and tools. Brush, spray, or hand-rub finishing ingredients, such as paint, oil, stain, or wax, onto and into wood grain; then apply lacquer or other sealers
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● Disassemble items to prepare them for finishing, using hand tools Examine furniture to determine the extent of damage or deterioration, and to decide on the best method for repair or restoration
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Fill and smooth cracks or depressions, remove marks and imperfections, and repair broken parts, using plastic or wood putty, glue, nails, and/or screws
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● Mix finish ingredients to obtain desired colors or shades
● Assemble, line, and pad cartons, crates, and containers, using hand tools Examine and inspect containers, materials, and products in order to ensure that packing specifications are met
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● Mark and label containers, container tags, or products, using marking tools
● Obtain, move, and sort products, materials, containers, and orders, using hand tools Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks
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● Record product, packaging, and order information on specified forms and records
● Follow blueprints to produce specific designs
● Mix finish ingredients to obtain desired colors or shades Examine furniture to determine the extent of damage or deterioration, and to decide on the best method for repair or restoration
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Brush, spray, or hand-rub finishing ingredients, such as paint, oil, stain, or wax, onto and into wood grain; then apply lacquer or other sealers
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Safely transport important cargo through potentially crowded streets or congested freeway traffic to supply goods to households and businesses
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● Load and unload trucks, which involves lifting and carrying heavy objects Process receipts and normally bear responsibility for procuring confirmation signatures of recipients
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● Sort work to prepare items for shipping
LEVENSON & KLEIN WAREHOUSE
LAUNDRY SORTER 08/1980 to 02/1985
MARYLAND HOSPITAL LAUNDRY INC
RENTAL CLERK 01/1978 to 01/1980
CHAPEL NDP APARTMENTS
Examine furniture to determine the extent of damage or deterioration, and to decide on the best method for repair or restoration
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Fill and smooth cracks or depressions, remove marks and imperfections, and repair broken parts, using plastic or wood putty, glue, nails, and/or screws
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Brush, spray, or hand-rub finishing ingredients, such as paint, oil, stain, or wax, onto and into wood grain; then apply lacquer or other sealers
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● Disassemble items to prepare them for finishing, using hand tools
● Mix finish ingredients to obtain desired colors or shades Prepares laundry for processing and distributes laundry, performing any combination of following duties: Opens bundles of soiled laundry
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Places bundles onto conveyor belt or drops down chute for distribution to marking and classification sections
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● Weighs laundry on scales and records weight on tickets
● Moistens clean wash preparatory to ironing
● Unloads soiled linen from trucks
● Receive orders, generally in person, for repairs, rentals, and services Greet customers and discuss the type, quality and quantity of merchandise sought for rental
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● Answer telephones to provide information and receive orders
● Provide information about rental items, such as availability, operation or description
● Keep records of transactions, and of the number of customers entering an establishment
● Explain rental fees, policies and procedures
Patterson Senior High, Baltimore, MD
High School Diploma, Business Studies
Graduated with honors
EDUCATION
Stewart Enterprises Inc. Northern Mid Atlantic Region, Pikesville, MD Received Certificate of Completion - December 2010 Certified Professional Family Counseling CERTIFICATIONS
ADDITIONAL
INFORMATION
AWARDS AND HONORS, Top Salesmen Certificate of Achievement – October 2011 Employee Recognition Certificate of Award – March 2012 Stewart Enterprises SOP Certificate of Proficiency for 2012 and 2013
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