Customer Service Data Entry
Resume:
KATRINA M. MORRIS
**** ****** ***** *** * Glen Burnie, MD 21060
*********@*******.***
OBJECTIVE To obtain a position where I can effectively utilize my expertise in data entry, customer service and administration, which will enable me to make a positive contribution to the organization.
SUMMARY OF QUALIFICATIONS
Proven ability to work independently and with a team
Outstanding communication (written and spoken)
Drafting and planning skills
High sense of diligence and ability to effectively multi-task
several complex assignments with tight deadlines
Remarkable skill at organizing work and resolving problems
that arise in day-to-day activities
Observant, intuitive and conscientious with great attention to detail
PROFESSIONAL EXPERIENCE
Midtown Group/Contractor DHS Washington, DC April 2022- April 2023
Customer Service Ambassador
Provide a high level of customer service and empathy.
Greet and assist clients with applications.
Scan medical and snap applications into DHS system.
Express Employment Professional Glen Burnie, MD Sept. 2019 – Oct. 2019
Stocker
Opened merchandise.
Stocked shelves.
Maintained inventory and display.
Law Office of Frank Morris II, LLC Landover, MD April 2014 – May 2019
Legal Administrative Assistant
Assist attorney and paralegal.
Answer, screen and transfer inbound phone calls.
Maintains attorney calendar by planning and scheduling conferences and teleconferences.
Maintain office supply inventories.
Managed marketing.
EDUCATION
Strayer University, Washington, DC December 2002
Computer Information Systems,
PTC Career Institute, Washington, DC November 1987
Data Entry Certificate
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