Leasing Consultant

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KATHLEEN F. ROBLES

TUCSON, AZ 520-***-**** ***************@*****.***

A highly dedicated and resourceful leasing consultant with more than 20 years of experience. Meticulous and detailed oriented with a proven track record in supporting large and small communities. Manage client-centric operations and equipped with an exceptional ability to do internal and external communications. Proven track-record in cost saving prioritization of projects while maintaining on-time delivery of day-to-day projects. Skills

File Maintenance Time Management Project Management Organizational Skills Client Relations Record Keeping Calendar Management Travel Management Financial Reporting Microsoft Office Suite Data Analysis Strategic Planning Property Management Human Resource Management Payroll Management Safety Planning Work History

Scotia Group Management (Ventura Villas) Tucson, AZ Leasing Agent October 2023 to August 2024

• Oversaw on-site inquiries, recommended competitive rent pricing, and conducted daily viewings.

• Ensured compliance with company policies, procedures, and regulations, resulting in efficient operations and satisfied residents.

• Coordinated the lease signing process, ensuring accuracy and compliance with regulations.

• Addressed tenant inquiries and concerns, providing timely resolutions and maintaining high satisfaction levels. Winn Companies (Valle Del Sur Townhomes/Casa Bonita Condominiums) Tucson, AZ Assistant Manager January 2021 to October 2023

• Managed and supervised properties with more than 60 units.

• Oversaw the improvements and maintenance requests from tenants to ensure the properties remained a desired location to live.

• Helped develop and mitigate safety initiatives that were implemented in monthly safety meetings.

• Maintained daily project management and timelines to ensure units were ready to meet the heavy demand of future residents.

• Developed and maintained respectful communications with residents that reduced resident turnover.

• Successfully resolved tenant disputes and complaints.

• Implemented and maintained payment registry, property maintenance and miscellaneous expenses records that improved efficiency and eliminated hourly employee expense to manually manage. Dorado Personnel

Roving Leasing Consultant January 2017 to December 2020

• Traveled and managed various assignments within the rental community in Tucson and surrounding areas.

• Collaborated with Community Directors and served as liaison with residents.

• Shared best practices at each property in the implementation of new leasing strategies and initiatives increasing efficiencies across the properties.

Grindstone Property Management (La Miranda Apartments) Leasing Consultant February 2015 to December 2016

• Supported the Leasing Manager in overseeing daily leasing activities and managing tenant relationships.