High School Customer Service

YLA ROBINSON

Hampton, ***** I 757-***-**** I miss.kayla.marie2006(a1gmail.con1

Professional Summary

Customer-focused candidate eager to put excelle11t communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Skills

•Time management

•Multi- tasking

•Customer Service/Guest Complaint Resolution

•Policy Implementation

Work History

• Team Collaboration

•Adaptability

•Logical Functions

•Routine Management

Hostess/Hostess Trainer Juan's-Hampton, VA

•Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

06/2021 to 03/2023

•Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

• Assisted in trai11ing new host staff, sharing best practices for maintaining a professional d.emeanor and efficient work habits.

• Demonstrated strong multitasking skills, balancing responsibilities su.ch as answering phone calls, greeting guests, and.updating reservation logs simultaneously.

Nanny/Housekeeper Branch - Hampton, VA

11/2017 to 02/2021

•Enhanced children"s emotional well-being by providing attentive care and nurturing relationships.

•Promoted intellectual d.evelopment through reading, storytelling, and engaging educational activities.

• Managed.children"s sched.ules effectively to ensure timely completion of homework, extracurricular activities, a11d daily routines.

•Developed strong communication with parents to provide updates on children"s progress, needs, and achievements.

Education

High School Diploma

Bethel High School - Hampton, VA Extracurricular Activities:

•Percussion ensemble

•ROTC

•Debate/ oral communication

•law & public safety

06/2023

Contact this candidate