Customer Service Delivery Driver

Efren V. Guillen

*** ****** **. #* ******* C.A **004 805-***-****

Delivery driver with 6 years experience, DOP certified. Quality customer service skills meeting tight deadlines. Self managing skills in efficiently and effectively time managing in a fast paced role. Strong knowledge of local routes and sense of directions. Dedicated and dependable, able to adjust schedules for unexpected delivery assignments.

Skills

● Bilingual

● Time management

● Good knowledge of city geography to determine most efficient driving routes

● Great Multi Tasker under pressure

● Heavy lifting 50+ lbs

● Account Management

● Multiple phone lines

● Collection Accounts

Professional Experience

FedEx Express Oxnard Ca 93036 November 2020- Current

● Load lower and carry between 70-90 packages into delivery truck

● Safely drive delivery truck in various weather conditions and following traffic laws

● Managed time to insure deliveries and pickups where done in a punctual and friendly manner

● Obtain payments and signatures for proof of delivery.

● Swing driver able to adapt to any route or location.

● Unload and sort items to help ship out packages out of state Stellar Ventura Ca 93001 April 2019- October 2020

● Deck crew

● Commercial Squid fishing

● Running hydraulics

● Loading off loading fish at the pump

Rent A Center Assistant Manager Ventura Ca 93001 March 2018 - March 2019

● Account manager

● Collected Payments/Called Past due Accounts

● Drove delivery trucks to various cities and locations.

● Delivered new merchandise to new clients as well as recovering merchandise from past due customers.

● Open a new contract for new and previous customers leasing our products. Securitas Field Supervisor Ventura Ca 93003 April 2017- August 2017

● Security check in with other security members at various locations.

● Collected information obtained during deliveries done at various facilities.

● Office duties included sending morning emails with information collected during the night shift. Ocean Angel 5 Deck Boss Ventura Ca 93001 September 2013- September -2016

* Crew leader in charged off running Hydraulics on 47 ft vessel o

* Boat maintenance / Safety

* On deck duties included loading and unloading squid at fuel pumps to be distributed to larger companies.

Big Brand Tires Tire Technician Oxnard Ca January 2009- August 2010

* Tire technicians installed tires on various size vehicles.

* Drove Vehicle to service location

* Loading and off loading tires to be stored in our storage facility.

* provided customer service based on customers request Rent A Center Account Manager Venrura Ca 93001 June 2006 - June 2008

* Account manager in charge of creating new customer accounts.

* Delivered new merchandise to new clients as well as recovering merchandise from past due customers.

* Drove delivery trucks to various cities and locations. Education

Career Online High School

www.nexportcampus.com

February 2018- October 2019

EdNet Career Institute

Security Officer Training Topanga, CA

Class of 2017

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