Customer Service Assistant Manager
Resume:
Anita Washington
Customer service, Cashier, Cook, Receptionist, Assistant Manager, Pca, Office Assistant Lynchburg, VA 24501
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I'm a smart people person, punctual, hardworking,determined to get the job done correctly. I love helping others . I've worked in the customer service field 20 + years so im always excited, eager to learn more. I'm a loving, compassionate dependable individual looking for a company with strong foundation, background . A company with whom I can become a team player whom has room, offer positions of advancement hopefully long term.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Dmv-Lynchburg, VA
January 2024 to Present
Assist customers with titles, registration, tags, compliace and vital record. Assistant Manager
Dollar tree-Madison Heights, VA
October 2023 to January 2024
Closing store, supervise, clean, stock. I assisted customers with daily purchases . Courtesy Clerk
Kroger-Lynchburg, VA
August 2021 to October 2023
Assist customers with selections, purchases stocking, pricing. Remote Customer Service Representative
STARTEK-Lynnwood, WA
February 2020 to March 2022
Answer calls, assist customers with bill adjustments, schedule services, discontinue services. Front End Cashier
Henderson foods-Kinston, NC
May 2014 to November 2019
assist customers, ring sales,cash checks,clean, stock front end. Cashier/Customer Service
Wilco Hess-Kinston, NC
November 2010 to December 2013
assist customers,cash checks,ring sales,clean front end, open an close. Assistant Manager/Customer Service
Goody's-Kinston, NC
February 2002 to August 2010
Supervise, Scheduling,Ring sales, clean an organize shelves, stock merchandise, clean dressing rms. Assist customers with purchases, applying for credit,layaways as well as sales Open,Close store. Property Manager
Meadow Brook Apartments-Greenville, NC
May 2004 to September 2008
Rent out available units, Monitor property, Enforce all Rules, Regulations of property,pool.Accept tenant payments, Maintain/ Assure office, Grounds, Pool,Restrooms cleanliness . Submit orders for tenants repairs as well as Eviction/Court proceedings if Necessary. Assistant Store Manager
Hardee's-Kinston, NC
May 1999 to February 2002
Supervise, Train New Employees, Prep, Schedule, Cook, Frontline, Open, Close. Accounts, Finance Dept. Office Assistant
Nova Behavioral Health, Inc.-Kinston, NC
June 1995 to September 1999
Schedule/Set appointments,supervise, assist with new trainees, clean office, file,answer phones, receive/ send mail or correspondence email an run errans,order, organize supplies Office Assistant/Patient Service Representative
Vidant Health-Greenville, NC
July 1994 to April 1998
Check patients in, out,verify insurance, billing, process patient referrals, pull charts and prepare discharge documents, Maintain office cleanliness, supplies. Education
High school diploma
Skills
• Cleaning Experience (10+ years)
• Food Production (10+ years)
• Customer Service (10+ years)
• Food Service (10+ years)
• Laundry (6 years)
• Food Preparation (10+ years)
• Kitchen Experience (6 years)
• Cash Handling (10+ years)
• Cleaning Experience
• Cooking
• Food Preparation
• Food Safety
• Kitchen Experience
• Laundry
• Cashiering
• Retail Sales
• Commercial Cleaning
• Home Care
• Restaurant Management
• Meal Preparation
• Kitchen Management Experience
• Caregiving
• Merchandising
• Personal Assistant Experience
• Restaurant Experience
• Microsoft Word
• POS
• Guest Services
• Host/Hostess
• Leadership
• Busser
• Time Management
• Insurance Verification
• Culinary Experience
• Crew Member
• Banquet Experience
• Serving Experience
• Shift Management
• Inventory Control
• Property Management
• Inside sales
• Catering
• Assistant Manager Experience
• Typing
• Computer literacy
• Microsoft Excel
• English
• Microsoft Outlook
• Documentation review
• HIPAA
• Medical terminology
• Microsoft Office
• Section 8
• Yardi
• LIHTC
• Upselling
• Conflict management
• Salesforce
• Filing
• Customer service
• Computer skills
• Medical terminology
• Pricing
• Administrative Experience
Languages
• English - Expert
Certifications and Licenses
CPR Certification
May 2022 to May 2024
Driver's License
April 2021 to April 2028
Medical Coding Certification
Medical Billing Certification
Certified Property Manager
CMCA
Assessments
Customer service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Im a people person who love working with public. Im punctual,dependable as well as flexible. I have reliable transportation,willing to commute an ready to become a team player for a company that i can stay with long term with a firm foundation.
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