Control Technician Customer Service

Arsenio White

****B Marlborough Rd. FAYETTEVILLE, NC 28304

910-***-**** *******.*********@*****.***

Career Summary

Trained technician with in depth knowledge of various operating systems and programming languages. 5+ years of hands-on experience in the operation, maintenance, and repair of computer hardware as well as all associated equipment and peripherals.

EducationHigh School diploma june 2009 Howard Health and Life Sciences high schoolNaval Courses

A-100-0316: Electronics Core Apprentice Technical Training

A-113-0133: Submarine Fire Control Technician School

Countless SOBT (submarine on board training) modules

Currently pursuing A+ certification

MISCELLANEOUS COURSES

Some college computer courses (Fayetteville Technical Community College)

EMT training (Fayetteville Technical Community College)

Skills & AbilitiesTechnical Skills

Expert in maintenance and repair.

Adept in system/software upgrade and update, installation and removal, etc.

Familiar with various operating systems and programming languages.

Familiar with all Microsoft office software

Android OS development

Personal Skills

Driven and goal oriented

Works well under pressure

Strongly team oriented with absolute professionalism

Natural quality customer service as a result of excellent conflict resolution skills

ExperienceSubmarine Fire Control Technician 2010-2014

Operated various computer combat systems

Preformed routine daily, weekly, and monthly maintenance

Conducted repairs seamlessly, and as such was an invaluable aspect of the submarines attack and defense capabilities

Utilized high level system knowledge to aid in keeping cost low by almost completely alleviating the need for outsourcing

Able to utilize extensive training to help others after the transition to civilian life

Sears outlet-Apparel Sales associate 2016 Food Lion - Stocker 2017NCR customer engineer 2018

Used company vehicle to travel DC, MD, and VA performing maintenance and repairs on ATMs and safes

Independent contracting (taxi, uber, postmates) 2018Domino's - delivery 2019Colonial building materials - delivery 2019

ReferencesAvailable upon request

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