Network Engineer Customer Service

Micah A Cerasani

Colorado Springs, CO +* (***) **0 – 6917

*****@********.*** mtnsolutions.pro

IT Specialist

A highly motivated, results-driven professional, transitioning from teaching German to network engineering, cloud, and cyber security. Recognized for his passion for technology, love of learning, self-activation, and ability to support in multi-vendor environments. Specialties include Cisco, security, automation, virtualization, German, French, and Python.

RELEVANT EXPERIENCE

DYB Choi Sun English Academy, Seoul 2014 – 2017, 2019 – 2022 English Curriculum Writer, English Teacher

• Managed data systems internally and provided information technologies support to the curriculum development team.

• Developed and implemented publication document version control.

• Administrated network attached storage server and secure remote access.

• Maintained server hardware and network infrastructure including wireless connectivity.

• Performed routine software updates and major operating system upgrades on Windows, macOS, and Linux desktops and servers.

• Trained team members in technological implementations.

• Taught technology-rich English lessons to middle school and elementary students. Cheyenne Mountain Jr. High School, Colorado Springs 2017 – 2019 German Teacher

• Served as technology ambassador within the foreign languages department.

• Participated as a member of the Ed Tech Integration Team.

• Balanced strong interpersonal communication, time management and others-centered approach in educational and tech support roles.

Palmer High School, Colorado Springs 2011 – 2014

German Teacher

• Implemented a completely digital classroom.

• Coached students through computer-based written projects and oral presentations.

• Set and enforced strict guidelines for appropriate student access and use of technology. MICAH CERASANI PAGE TWO

TECHNICAL SKILLS

Cisco – CCNA: Access Connectivity, Architectures and Services, Assurance and Automation, Automation, Connectivity, Core Routing, High Availability and Fast Convergence, IP, IP services, Network Access, Network Fundamentals, Programability, Security Fundamentals

Juniper – JNCIA: Ethernet, Firewalls, IP Addressing, IP Subnetting, IPv4 And IPv6 Fundamentals, Junos OS, NTP, OTN, Routing Policy, Routing Tables, SNMP, SONET/ SDH, Syslog, TCP/IP, UDP

CompTIA – Security+: Access Control, Cryptography, Cyber Forensics, Data Security, Disaster Recovery Planning, Firewall Configuration, Malware Identification, Mobile Device Security, Network Security, Security Configuration, Security Policies, Treat Analysis, Threat Detection

3CX: PBX, Server Hosting, SIP Trunks, Call Routing, IVR, DIDs, Caller ID, SMS/MMS Cloud Computing – AWS and Google Cloud Services: EC2, Chime, VPC, Bucket Storage, Nested Virtualization, Linux, Docker Containerization, Eve-NG, GNS3 EDUCATION

Bachelor of Art, German, Grace College and Theological Seminary Winona Lake, Indiana

CERTIFICATIONS

CONTINUING EDUCATION

CompTIA Security+ June 2024

Juniper Networks JNCIA – JUNOS May 2023

Cisco CCNA Mar 2023

3CX Basic Nov 2022

Colorado Teaching License Sep 2011

Transition to Teaching Dec 2010

Cisco CCNP, ENWLSD, ENAUTO

Juniper JNCIS

AWS Certified DevOps Engineer

Python3

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