Administrative Assistant Office
Resume:
Sallie Mitchell
****************@*****.***
• Property Associate and Administrative Assistant with 10+ years of experience consistently providing support to all levels of employees.
• I have worked with all levels of personnel, including C-Level Executives, Property, Administrative, Engineering and Human Resources, Tenants, Contractors and Vendors.
• Ability to communicate in clearly and concisely in English (read/write/verbal/electronically) with all members of any Organization.
• Adept at scheduling multiple meetings, preparing agendas and following up on action items.
• Problem-solving: Possess strong quantitative problem-solving, prioritization and time-management skills.
• Facility and Project facilitation and management.
• Project Coordination/Management.
• Extremely high work integrity, including high levels of Confidentially and Honesty and a positive disposition.
• Manage projects and priorities under pressure with careful attention to detail.
• positive disposition with a flexible demeanor to handle multiple tasks and personalities.
• Self-starter with minimal task management.
July 2024 – Robert Half – Contract Property Management support positions. October 2021- April 2024 - Jones Lang LaSalle/Jewish Community Federation (Commercial) Property Associate
• Ownership/Tenant/Retail (Angler Restaurant and Saison Wine Cellar).
• A/P including responsibility for $100k Property P-Card. Created purchase orders, coded and processed vendor invoices utilizing expense allocations to ensure vendors are billed according to contracts, negotiated rates and property budgets.
• A/R (rent posting) and tenant bill-backs.
• Contracting (Quote-Final Execution).
• Facility and Project Management (contractors/vendors and janitorial team).
• Liaison between Ownership, Tenants, Engineering, Security and Property Management teams.
• Researched and resolved lease/property/property owner/tenant inquiries.
• Certificates of Insurance management (tenants/vendors/contractors).
• Created Work Order/Purchase Orders ode and process vendor invoices utilizing required expense allocations and ensuring vendors are billed according to contracts, negotiated rates and property budgets.
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• Security functions supplied after-hours building access tenants/contractors/vendors.
• Responded to and resolved Tenant issues/concerns.
• Dispatched and followed-up on janitorial, engineering, security calls. (utilizing the Prism WO system).
• Manage building access card database (Kastle/Rise).
• Filing, maintaining, and organizing all vendor records and vendor related communication.
• Completed all vendor set-up steps in accounting system (such as W-9s, 1099s, vendor billing and contact information).
• Generated weekly “Return to Work” reports to Financial Analysis.
• Assist in maintaining building contacts, including 911 contacts. Including email “Building Blasts (via Prism and “All Team). April 2017 – October 2021 - Able Engineering/Boston Properties 3 Embarcadero Center) Property/Administrative Assistant
• Ownership/Tenant/Retail (Commercial Tenants/Restaurants/Retail).
• Supported Property Management and Engineering in maintaining 3 Embarcadero Center (75+ tenants).
• Accounting (Manage Building GL/Purchasing Cards/Purchase Orders/Tickler).
• Administrative and project support to all levels of Engineers & Property Management Teams.
• Created & Managed Work Orders/Tenant Estimates through Work Order system.
• Updated, combined and submitted monthly Engineering/Property Management Reports.
• Managed and prioritized schedules using Outlook (Engineers/Vendors/Contractors/Property Management).
• Created and processed expense reports.
• Coordinated recurring building/Engineering services throughout building.
• Organized & coordinated various building license renewals.
• Created protocols/procedures for Engineers/Contractors/Vendors.
• Created and managed Able Fleet Vehicle procedures. December 2016 — March 2017 - Aditi Professional Staffing —Contractor @ Oracle
• Provided administrative support to Facility Manager/IT team/Receptionist. November 2015 — July 2016— Premier Staffing –Administrative Assistant (Contractor)
• Administrative support at Property Management companies/Executive/Event Assistant/Receptionist. August 2015 to November 2015-Magic Plumbing-Dispatcher
• Scheduled and dispatched (plumbing) technicians to 911 estimate maintenance & service calls.
• Initiated set-up and maintenance of Dispatch Desk procedure manual.
• Revived/updated CRM database.
• Generated revenue by reaching out to leads provided from Home Advisor/Angie's List/Google.
• Retained customers by conducting after-service telephone customer services surveys.
• Generated purchase orders for vendors and invoices for customers.
• Processed Accounts Payable/Receivable.
January 2009 — May 2013 Cournale & Company—Administrative/Property Assistant/Office Assistant/Receptionist
• Provided Executive and Personal Assistant duties to Founder and CEO.
• Administrative/marketing/project management support.
• Proficient in Remanage & AppFolio Programs.
• Maintained Buildings Standard binder and Electronic Filing System.
• Dispatched and followed-up on janitorial/engineering security staff calls.
• Prepared and distributed tenant memos correspondence.
• Trained new employees on office procedures/practices protocols.
• HR/Payroll assistance to Office Manager.
• Requisitioning and purchasing.
• Prepared reports and business correspondence.
• Managed calendars. schedules and appointments.
• Managed key-control system.
Computer Proficiencies
• Adobe Acrobat
• Apple
• Calendar/Word/Email/Excel
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
Property Management Programs
• Angus/Prism/Workspeed (Dispatching/Work Orders & Billing)
• AppFolio (Property Management)
• Field Aware (Dispatching)
• Jones (COI Management)
• My Kastle (Building Security)
• Re-Manage (Property Management)
• Rise Buildings (Work Orders)
• Service Titan (Dispatching)
• Work Speed (Dispatching/Work Orders/Billing)
• Yardi (Property Management)
Accounting Software
• US Bank On-Line
• Nexus
• QuickBooks
• Payscan (Yardi)
Payroll
• ADP
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