Sales Manager Catering

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Lynn Margolis

DIRECTOR OF CATERING SALES

571-***-**** ********.****@*****.*** Orlando, FL

Results-oriented professional with decades of multifaceted expertise directing catering operations, event planning, and managing high-profile restaurants. Known for delivering exceptional service and fostering client satisfaction. Seeking a challenging role where a proven track record of driving revenue growth, cultivating high-performing teams, and exceeding customer expectations will be leveraged to further elevate organizational success. SKILLS

• Event Lifecycle • Client Relations

• Regulatory Compliance • Sales / Contract Negotiation

• Process Improvement • Team Development / Leadership EXPERIENCE

TASK FORCE

Director, Catering

December 2023 - Present

Task Force provides assignments for experienced professionals to meet any hotel's needs nationally

• January 1 2024 thru January 25 2024 - served as Director, Catering for The Westin Hotel Lombard providing the catering needs for the 500 room hotel with 45,000 SQ FT of meeting space

• March 11 2024 thru May 10 2024 – served as Catering Sales Manager for The Hilton Virginia Beach Oceanfront & The Hilton Garden Inn Oceanfront concentrating on sales, leads, site visits & bookings

• May 12, 2024 thru August 2, 2024 - Served as Catering & Group Sales Manager for Le Pavillion in New Orleans, a Luxury Hotel. Concentrating on sales, leads, site visits & bookings. Property Admin for Delphi FDC, created a new Catering Menu & a New Wedding Menu.

• August 12, 2024 thru Present – DOC at Kahler Group Hotel in Rochester Minnesota at The Mayo Clinic ARAMARK – UNIVERSITY OF FLORIDA

Catering Director

Orlando, FL

November 2022 - October 2023

• Planned and led entire catering operation across the organization

• Responsible for booking events, supervising teams, departmental administration and developing, selecting and costing menus

• Ensured compliance with all food, occupational and environmental safety policies and regulations

• Established and maintained service and presentation standards for all catering operations and implemented processes to ensure compliance and consistency

• Participated in sales process and contract negotiation

• Responsible for accounting functions including accurate reporting of all catering related revenue, expenses and receivables

THE DAYTONA HOTEL, AN AUTOGRAPH

COLLECTION BY MARRIOTT

Catering Sales Manager

Daytona Beach, FL

October 2021 - October 2022

• Responsible for the catering/meeting sales and customer relations for the hotel

• Strong interpersonal skills helped grow and develop new and repeat customers

• Assisted with menu selection and planning

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• Responsible for all aspects of detailing each event and meeting including negotiating cost, securing vendors, negotiating and reviewing contracts and hiring and training banquet staff OCEANSIDE BEACH BAR & GRILL

Bartender

Flagler Beach, FL

April 2021 - October 2021

• Greeted and served patrons promptly and cordially, exhibiting excellent guest service skills. THE BETHESDAN HOTEL, TAPESTRY COLLECTION

BY HILTON

Director of Catering

Bethesda, MD

June 2019 - February 2021

• Oversaw daily operations and managed personnel ensuring that all efforts resulted in continued department sustainability and profitability.

• Partnered with department heads, chefs and clients to plan and execute events that exceeded customers expectations.

• Implemented departmental policies and procedures that streamlined workflow, while maintaining compliance with health and safety regulations and company guidelines.

• Recruited, hired and developed a high-performing team.

• Managed smooth and seamless transition from a Doubletree Hotel to the Tapestry Collection with minimal disruptions to daily business.

Catering Sales Manager April 2018 - June 2019

• Consulted with prospective clients and promoted and upsold the catering services of the hotel.

• Incorporated client event requirements into event planning process and maintain ongoing communication to ensure maximum satisfaction.

• Contributed to event preparation and post-event procedures and supervised the catering facility during events.

• Directed catering and hotel staff and vendors

Conference Sales Manager February 2017 - April 2018

• Met client needs by providing the necessary resources for corporate meetings, conventions and other events.

• Coordinated with various department heads to supply additional services, such as catering.

• Introduced and set up a new Delphi FDC – Property Administrator

• Spearheaded the establishment of the social catering business OCEAN BREEZE CLUB HOTEL

Senior Catering Sales Manager

Daytona Beach, FL

2016 - 2017

• Identified opportunities to secure catering contracts with new and existing clientele

• Upsold catering and select hotel services and packages that increased total sales and overall revenue

• Performed exhaustive industry/market research to pinpoint effective outreach and branding efforts to increase client base.

RELISH CATERING

Senior Event Planner

Rockville, MD

2015 - 2016

• Educated interested parties on event services offered by the catering company and reached agreements that converted individuals, companies and organizations into clients.

• Leveraged relationships with vendors and venues to grow client base.

• Reviewed preparation efforts and verified that customer specifications and contracts were honored. QUITE-A-STIR-IN-CATERING

Director of Catering

Rockville, MD

2013 - 2015

• Generated additional revenue and business referrals through the successful oversight of events.

• Managed the overhaul of the company’s website resulting in stimulating $60K in new business.

• Secured 30 new corporate clients with the social client base increasing by 20%.

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EDUCATION

ASSOCIATE OF ARTS IN RESTAURANT AND HOTEL MANAGEMENT Tidewater Community College, Virginia Beach, VA

TRAVEL & MEETING PLANNING CERTIFICATE

ATI Career Institute, Falls Church VA

CERTIFICATIONS

• Certificate in Tour and Travel

• SafeServe

• TIPS

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