Quality Control Material Handling

Shawna Dick

Phoenix, AZ ***** 480-***-****

dshaw199917@ gmail.com

Summary

Goal-oriented individual delivering high-quality work while meeting strict

deadlines. Certified to operate various equipment. Talented at Training new staff

on equipment operations, company procedures, and safety policies.

Skills

* Material Handling Equipment —_* Shipping and receiving processes

* Material Inspection * Quality Control Standards

* Pallet Jacks * Visual Inspection

Experience

Stacker, 05/2024 — 07/2024

Southwest Forest Products Inc. — Phoenix, AZ

+ Ensured all items were properly labeled with appropriate codes prior to

storing them away.

+ Collaborated closely with other team members to ensure smooth workflow

throughout shifts.

+ Cleaned work areas daily, disposing of waste materials properly.

+ Operated heavy machinery to stack and move products within the

warehouse.

+ Reported any damages or discrepancies in product quantity or quality to the

supervisor immediately upon discovery.

+ Performed regular cycle counts to ensure accuracy of inventory records.

+ Organized inventory shelves for efficient storage of goods.

+ Provided assistance in loading and unloading trucks when needed.

+ Participated in weekly safety meetings led by supervisors.

+ Inspected incoming shipments for accuracy and quality control purposes.

+ Ensured compliance with company policies regarding health and safety

regulations.

+ Stacked boxes onto pallets for easy transport around the facility.

+ Monitored warehouse operations, ensuring that all tasks were completed

efficiently and safely.

+ Loaded, unloaded and moved materials on work site.

+ Pulled and stacked product based on daily orders.

+ Separated, organized and rotated products.

(Cashier, Cook, Stocker & Etc.), 01/2019 — 06/2022

Burger King — Shiprock, NM

« Kept records of purchases; maintained orderly appearance of checkout area;

restocked supplies as needed.

+ Greeted customers and answered any questions they had about the store's

products and services.

+ Provided excellent customer service while promoting loyalty programs to

increase sales potential.

+ Ensured compliance with all safety regulations within the store

environment.

+ Processed returns and exchanges of merchandise in accordance with store

policies.

- Operated cash register efficiently and accurately, processed payments by

cash, check, credit card, gift card or automatic debit.

+ Resolved customer complaints professionally in accordance with company

policy.

+ Followed company security procedures for handling large sums of money.

+ Maintained cleanliness of checkout area including countertops, registers,

windowsills and floors.

+ Organized promotional displays or arrange merchandise on counters or

tables to promote sales.

+ Performed other duties as assigned by management.

+ Preserved appearance of store by arranging and replenishing displays and

merchandise racks.

- Completed daily recovery tasks to keep areas clean and neat for maximum

productivity.

+ Directed trash removal and sanitation procedures to keep aisles and register

area organized.

+ Trained new team members in cash register operation, stock procedures,

and customer services.

Education and Training

05/2018 Many Farms High School — Many Farms, AZ

High School Diploma

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