Customer Service Equipment Operator
Resume:
Mallory Agababian
Carrollton, GA 30117 **********@*****.*** Phone: 678-***-****
OBJECTIVE
Highly motivated individual seeks challenging position with dynamic organization that welcomes initiative and dedication, and demands excellence in consistently meeting business objectives and exceeding standards, which will permit me to use my prior knowledge, skills and abilities.
QUALIFICATIONS SUMMARY
7 years of Customer service experience
Excellent interpersonal communication skills
Profound ability to work independently and in a team
Strong outgoing personality, with the ability to motivate others
Exceptionally focused, flexible, organized, detail oriented
Ability to handle numerous responsibilities
PROFESSIONAL EXPERIENCE
SIMOS Insourcing Solutions Carrolton, GA 2014– Current
Power Equipment Operator – Receiving Department
Unload inbound shipments
Moved inventory to drop zone locations
Used computerized system to verify and pull/put away inventory
Performed routine fork lift maintenance and safety inspections
Report damaged inventory and issues involving received goods to customer
Loves Truck Stop Waco,GA 2013 – 2014
Cashier, Floor Sales
Cashier duties, product assistance and cleaning
Guaranteed positive customer experiences and resolved all customer complaints
Helped to maintain adequate cash supply in cash drawers in multiple checkout stations
Recommended, selected and helped locate merchandise based on customer needs
Stocked and rotated inventory regularly
Food Depot Carrolton, GA 2012 - 2013
Cashier, Customer Service
Provide efficient, friendly, and informative service following established customer service standards and corporate vision
Check out customer’s purchases speedily and correctly, applying accurate discounts
Maintain 100% accuracy of cash register, and make sure all payment transactions are carried out with precision and efficiency
Answer customers questions, and refer unresolved cases to customer service, supervisor, or the front end manager
Mallory Agababian Page Two
SIMOS Insourcing Solutions Carrolton, GA 2009 – 2012
Outbound Operations: Order fulfillment, Power Equipment Operator
Process a high volume of daily orders placed by consumers
Responsible for using R/F scanners to pull orders
Ensure that picked items are not damaged and report any damaged products to the supervisor
Ability to work in a fast paced environment and be flexible regarding current company needs
Used computerized system to verify and pull/put away inventory
Performed routine fork lift maintenance and safety inspections
Burgar King Restaurant Carrolton, GA 2007 - 2009
Cashier
Maintained high standards of customer service during high-volume, fast pasted operation
Communicated clearly and positively with coworkers and management
Mastered point-of-service (POS) computer system for automated order taking
Followed procedures for safe food preparation, assembly, and presentation
Resolved complaints promptly and professionally
McDonald’s Restaurant Carrollton, GA 2006 - 2007
Cashier
Maintained high standards of customer service during high-volume, fast pasted operation
Communicated clearly and positively with coworkers and management
Mastered point-of-service (POS) computer system for automated order taking
Followed procedures for safe food preparation, assembly, and presentation
Built loyal clientele through friendly interactions and consistent appreciation
EDUCATION
West GA Technical College, Carrollton, GA 2008
GED
West GA Technical College, Carrollton, GA 2009
Medical Assisting (Pending)
CERTIFICATIONS/AWARDS
SIMOS Insourcing Solutions, Carrollton GA 2015
Forklift Certification – PR/RR
SPECIAL SKILLS
Microsoft Word, Excel, Power Point, Outlook
WMS, LMS
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