Customer Service Assistant Manager
Resume:
WORK EXPERIENCE
Nanny.
Atlanta, Georgia.
Au Pair.
Cultural Exchange Program - Boston, Massachusetts. 2019 - 2021
**** - **** ********* *******.
Business leader with honest, hardworking nature, and natural leadership talents. Detail orientated and resilient business manager with demostrated record of accomplishment in team management, budget, customer service and lead prospecting to enhance growth and strengthen in a company. 470-***-****
****************@*****.***
ACCOUNTING - ADMINISTRATION
MELISSA GOMEZ
SKILLS
CONTACT INFO
Adaptability
Collaborative
Negotiation
Market research
Communicative
Motivational
Leadership
Language Skills
Accounting
Analyze Data
Analytical
Problem Solving
Active Learning
Time
Management
System Analysis
Leadership
Strategic
Thinking
Strong
communication (written and verbal)
Functions: Answered calls and responded to inquiries from various parties, using strong active listening and openended questioning skills to resolve problems; Track all leads using CRM and followd up with interested parties; Promoted high level of customer service and assistance by greeting clients, responding concerns, showing units and quickly resolving issues; Prepared monthly reports and lease paper work. Functions: Coordinated schedules and drove children to multiples extracurricular activities; Homeschooling of two elementary school-aged children.
Bucaramanga, Colombia.
Functions: Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the environment is inviting and well-stocked; Monitor performance and report on progress; Adhere to department policies and procedures. 2013 - 2015 Accounting Assistant at Litoriver Lithography. Bucaramanga, Colombia.
Functions: Processing payments and documents such as invoices, employee reimbursements, and financial statements; Reconciling invoices and identifying discrepancies; Maintaining and improving the organization's bookkeeping process; Performing basic office tasks like filing, data entry, and mail processing.
Auburn- GA
2022 - 2024 Leasing Consultant.
Atlanta, Georgia.
Functions: Assisted children with school homework, assigned reading, and other activities; Created engaging, educational, and innovative games adapted for a child with learning difficulties.
Leasing Consultant Experience
Phone: 770-***-****
Wesley Apartment Homes
Au Pair Program
Phone: 781-***-****
Elizabeth Cohen
REFERENCES
Microsoft Office
Zoom
Yardi
TECH SKILLS
LANGUAGES
HOBBIES
Hiking Yoga Workout
Reading Travel Cooking
Cultures Nature Contact
95%
English
100%
Spanish
ACADEMIC EXPERIENCE
Barchelor of Science in Industrial Engineering.
Universidad Abierta y a Distancia UNAD
Technician in Oil and Gas.
Unidades Tecnologías de Santander
Principles of Leadership and Management.
Regis College, Weston Massachusetts
Business Management.
Regis College, Weston Massachusetts
English Language Center.
Framingham State Univeristy, Framingham Massachusetts English as a Second Language (ESL) - Advance Grammar. Gwinnett Technical College, Lawrenceville Georgia
2019
2022
2021
2019
2018
2018
2013
2017
Yoome Shin
Nanny Experience
Phone: 571-***-****
Contact this candidate