Quality Control Assurance
Resume:
Amanda Cain
Tampa, FL *****
************@*****.***
I am a dedicated professional committed to achieving and maintaining the highest standards in production processes. Throughout my career, I have demonstrated meticulous attention to detail, a strong understanding of technical specifications, and a proven ability to ensure product quality and consistency. My experience includes assembling complex components and harness assemblies following precise schematics, conducting thorough inspections, and utilizing specialized testing equipment to verify product functionality and compliance.
My roles have equipped me with a comprehensive understanding of quality control procedures and the ability to identify and rectify defects, ensuring that all products meet stringent company and industry standards. I thrive in collaborative environments where teamwork and communication are key to meeting production deadlines and maintaining high-quality output. I am eager to contribute to and grow within an organization dedicated to excellence in production and quality assurance. I am authorized to work in the US for any employer. Work Experience
Quality Control Inspector
Amphenol Custom Cable-Tampa, FL
October 2023 to April 2024
• Inspected all job orders for quality assembly, soldering, or other Cirris machine testing, ensuring adherence to company standards and customer requirements.
• Followed schematics and technical specifications to perform proper assembly, measurements, and testing for continuity.
• Conducted thorough inspections of finished products to identify any defects or inconsistencies in assembly or soldering.
• Utilized Cirris testing equipment to verify electrical continuity and functionality of cable assemblies.
• Documented inspection results, including any defects found and corrective actions taken, per company procedures.
• Communicated with production team members to address any issues or concerns regarding assembly quality or testing results.
• Worked collaboratively with colleagues to maintain a high standard of quality and meet production deadlines.
• Adhered to all safety protocols and quality control procedures to ensure compliance with industry regulations and company standards.
Assembly
Traffic Control Systems-Tampa, FL
August 2022 to September 2023
• Wired traffic control panels according to schematic diagrams and technical specifications.
• Assembled traffic control panels onto frames, ensuring proper alignment and secure fastening.
• Collaborated with team members to assemble complete units for installation on the side of the road.
• Conducted quality inspections to identify and rectify any defects or discrepancies.
• Maintained a clean and organized work area to ensure safety and efficiency.
• Adhered to company policies and procedures to meet production deadlines and quality targets. Cable Assembler/Trainer
Amphenol Custom Cable-Tampa, FL
March 2015 to June 2022
• Assemble fiber optic cables following schematics for each order performing various duties such as assembling the components, labeling wires, reading the instructions, and inspecting final products
• Thread difference fiber into multiple kinds of colored and non-colored furcation.
• strip fiber down and add termination connectors
• Proficient in using hand tools such as but not limited to, heat gun, hot glue, epoxy, and precise measurements
• Resolve problems with orders or products with replacements or rework. Replaced defective or improperly functioning circuitry, using hand tools
• Complied with production and assembly instructions
• Operated precision measuring instruments
• Diagnosed testing structure
• Conducts quality control checks
• Termination including stripping fiber add connectors Customer Service Representative
Comcast Cable and Xfinity Internet
February 2017 to February 2019
The Internet Level 1 Customer Service Representative is responsible for providing first-line support to customers experiencing Internet service issues. This role involves promptly responding to customer inquiries through phone, email, and chat, assisting with basic troubleshooting and configuration of internet services and devices, and handling account-related inquiries such as billing and service modifications. The representative ensures high customer satisfaction by delivering accurate information, and effective solutions, and escalating complex issues to higher-level support when necessary. Strong communication skills, basic technical knowledge, and a customer-focused approach are essential for success in this position.
Shift Manager / Crew Trainer
McDonald's-Tampa, FL
July 2013 to August 2015
• Lead and supervise operations during assigned shifts
• Coordinate team tasks and monitor performance
• Ensure exceptional customer service and resolve complaints
• Maintain operational standards for order accuracy, food quality, and service speed
• Implement sales strategies and promotions to boost revenue
• Train and support staff in company policies and procedures
• Enforce health, safety, and sanitation standards
• Assist with inventory management and minimize waste
• Handle cash management and prepare daily financial reports Breakfast Manager
Wendy's
August 2012 to July 2013
• Supervise and coordinate all activities during the breakfast shift, ensuring smooth and efficient operations.
• Train, manage, and motivate breakfast staff, including cooks and front-line team members.
• Oversee inventory management and stock levels to maintain adequate supplies and reduce waste.
• Ensure high standards of food quality, safety, and cleanliness are consistently met.
• Handle customer inquiries and resolve any issues or complaints promptly and effectively.
• Conduct daily shift meetings to communicate goals, priorities, and operational updates.
• Enforce company policies and procedures and ensure compliance.
• Assist with scheduling and managing employee shifts to optimize coverage and performance.
• Prepare and review reports on sales, inventory, and staff performance. Education
Some college in Psychology
Ashford University - Remote
October 2017 to May 2019
Skills
• Computer skills (5 years)
• English (10+ years)
• Communication skills (3 years)
• Quality Inspection
• Quality Control
• IPC 610
• Blueprint Reading
• Manufacturing
• Schematics
Certifications and Licenses
IPC-610 Certification
June 2016 to June 2018
Soldering Training
• Study and inspect work orders & production scheduling with a focus on understanding the job specifications, selecting production equipment, ensuring quality control and preparing to meet the production schedules
• Start power supplies and heat soldering irons or work pieces to specified temperatures
• Melt and apply solder along adjoining edges of work pieces using soldering irons
• Assemble, align and clamp work pieces
• Clean tip of soldering iron using chemical solution or cleaning compound
• Record operational information on production reports J Standard Certification
June 2016 to June 2018
Soldering Training
• Study and inspect work orders & production scheduling with a focus on understanding the job specifications, selecting production equipment, ensuring quality control and preparing to meet the production schedules
• Start power supplies and heat soldering irons or work pieces to specified temperatures
• Melt and apply solder along adjoining edges of work pieces using soldering irons
• Assemble, align and clamp work pieces
• Clean tip of soldering iron using chemical solution or cleaning compound
• Record operational information on production reports
Contact this candidate