Administrative Assistant Data Entry

KATRINA ZUMKLEY

********@******.*** 727-***-**** St. Petersburg, FL 33701

Skills

Spreadsheet Management

Data Entry

Scheduling

Quality Assurance

Experience

Go Puck Tampa, FL

Administrative Assistant

01/2022 - 06/2024

Handled confidential documents in an organized fashion according to established protocol.

Developed and maintained filing systems for confidential documents and records.

Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

World Of Beer NYC, NY

Bartender

01/2020 - 12/2020

Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Greeted customers and provided excellent customer service.

Cleansed glasses with sanitizing solution after each use.

Cookshopny New York City, NY

Server

09/2017 - 01/2019

Delivered food orders promptly and courteously.

Ensured that each guest was served courteously, quickly, and efficiently.

Handled money transactions accurately while following company procedures for handling cash payments.

Torchys Tacos Dallas, TX

Area Manager

01/2015 - 05/2017

Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.

Inspected store facilities regularly to ensure compliance with safety regulations and standards.

Oversaw the recruitment process for new staff members including interviewing and training.

Coordinated with store managers to develop plans for improving operational efficiency.

Provided guidance on the implementation of new policies and procedures in stores.

Investigated customer complaints promptly, identified root causes and implemented corrective actions.

Haiku International Philadelphia, PA

Executive Administrative Assistant

07/2016 - 02/2017

Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.

Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.

Created spreadsheets using Excel software programs including formulas, macros and pivot tables.

Processed accounts payable and receivable transactions accurately within set timeframes.

Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.

My Fit Foods Dallas, TX

Kitchen Manager

01/2014 - 12/2015

Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.

Inspected equipment regularly to identify necessary repairs or replacements.

Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.

Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.

Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.

Education and Training

WGu Online

Bachelor of Science in Data Management

02/2020

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