Customer Service, Hotel Front Desk, Collections,etc

P.O. Box ***, Boyers, PA. ***** 724-***-**** **********@*****.***

James LaRosa

Professional Summary

Structured Collection Manager with 15+ years’experience growing revenue through effective team and corporate experience. Extensive knowledge of client building and diverse management to accomplish daily tasks of a fined tuned Collection /Cash Application Environment. Recent Retail experience managing a turnkey operation, Sales, Store Opening & Closing, Etc.

Teaching students the game of Pickleball/Tennis with the objective to improve individual personal game and Health Needs. With lessons geared towards competitive play.

Professional Accomplishments

Certified Pickle Ball Instructor 6 years/developing Lesson Plans,Drills,Etc.

Development of Receivables guidelines; Separation of portfolio for tracking, Etc.

Enhanced company policy on delinquency guidelines

Developed reporting requirements to better enhance monthly reporting process.

Employment History

Currently Private Pickleball Instructor SRU/ formally :CTPA, Pisa,Laurie Ann Etc.

June2023 to 12/29/2023 Assistant Manager /Retail Dollar General, Harrisville, PA.

Aug 2022 to 02/01/2023

Dec 2021 to 08/01/2022

Assistant Manager/Retail

Assistant Manager/Retail

Haggar, Grove City, PA.

Dollar Tree Inc. Slippery Rock, PA.

May 2008 to 10/28/2021

Region Collection Rep.

Suburban Propane, Butler, PA.

May 2006 to 05/01/ 2008

Credit /Collection Manager/CSC

Account Temps/Suburban Propane, Butler, PA.

Education

1980

High School Degree

Buena Park High School, Buena Park, Ca.

References

References are available on request.

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