Customer Service High School
Resume:
Tayler Lewis-Stephen
Lawrenceville, GA *****
************@*****.***
Hello! My name is Tayler, I am a dedicated individual seeking to obtain a position that will enable me to use my strong work ethic, organizational skills, educational background, and ability to work well with people.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
BDC Representative
Asbury Automotive Group-Duluth, GA
September 2023 to Present
• Making and receiving a high amount of inbound/outbound calls in a fast pace environment
• Collaborating with dealerships and adhering to their processes and procedures to properly schedule appointments for guest
• Answering and greeting customers in a professional, courteous, and prompt manner while helping them identify automotive needs
• Completing internet lead management service work plans on a daily basis
• Using scripts to collect sensitive customer information and thoroughly documenting information into service systems correctly
• Advanced computer and phone skills with experience of customer tracking systems to track calls and appointments
Server
Red Robin-Snellville, GA
December 2022 to September 2023
• Counted drawer at the beginning of every shift to ensure accuracy, processed payments in a fast and efficient manner.
• Provided excellent customer service to customers serving orders, listened and reported all comments and complaints.
• Carefully maintained sanitation, health and safety standards in all work areas always.
• Always maintained a neat and well-groomed appearance during every shift.
• Assisted other team members to achieve goals and tight deadlines in a fast-paced environment.
• Taking orders while using handheld technology while serving food and drinks in a timely manner Education
High School Diploma
Discovery High School
2019 to May 2023
Skills
• Excellent Customer Service
• Teamwork
• Problem Solving
• Time Management
• Accurate Cash Handling
• Verbal and Written Communication
• Phone Etiquette
• Computer Skills
• Front Desk
Certifications and Licenses
Food Handler Certification
Driver's License
Contact this candidate