Customer Care Service
Resume:
Kimberly Mercy-Wagner
*** ********** ***** *** #****
Lexington, SC 29072
*********@***.***
OBJECTIVE
A position employing my professional customer care abilities and clerical skills.
PROFESSIONAL QUALIFICATIONS
Customer Service / Medical Billing / Trainer of people and canines
Entrusted to monitor alarm system of residential establishments
Recognized by superiors for excellent customer care
Prioritize responsibly to handle multiple clients over weeks and months
Consistently maintain professional level of enthusiasm
Extend exceptional courtesy and respect in person or on the telephone
Assist clients in making appropriate decisions
ADMINISTRATIVE
Efficiently enter new accounts to database
Organize scheduling and plan routs, adjusting accordingly for new clients, identify the client’s needs to help them calm their fears, build their conference too.
Train new clients to become effective, responsibility dog owners for a life time, maintain contact with my clients by text, emails or phones.
Experienced with standard office procedures/ equipment/ and hospital billing software.
Knowledge of Word and Excel
Familiar with various computer programs and data entry.
UNIQUE STRENGTHS
Friendly / Prompt / People-Oriented / Practical
SELF-EMPLOYMENT
Professional Paws Nesconset, NY 11767
new location in Lexington, SC 20972 February 1, 2004-Present time
Owner, Pet Sitter & Dog Trainer.
PAST-EMPLOYMENT
Guild Dog Foundation Smithtown, NY 11787 May 2003-November 2003
Dog Training Apprentice Program.
Universal Medical Accounts, Garden City, NY 11530 Sept 1999-March 2002
Medical Biller
South Nassau Community Hospital, Oceanside, NY 11572 April-1994-Sept 1999
Filer clerk, In & Out Patient Cashier, Medical Biller
PROFESSIONAL DEVELOPMENT
Certified Dog Trainer from Animal Behavior College
Certified Medical Biller & Coder from Molloy College
Diploma, Computer Technical Support from The Chubb Institute, Westbury, NY
Contact this candidate